Everything You Need to Know About Employing People
By Susan M. Heathfield, About.com Guide
- Develop and Manage a Human Resources Department
- How to Recruit and Hire a Superior Workforce
- Select Applicants for Your Short List
- Job Interviews
- From Job Interview Completion to Employee Start Date
- HR Management FAQs / Basics
- Organization Development / Change Management / Culture
- Organizational Communication
- Job Descriptions
- Policies, Samples, Checklists, and Forms
- Salary and Benefits
- Employee Development, Training, and Ice Breakers
- Employee Retention
- Employee Health, Wellness, and Work-Life Balance
- Rewards and Recognition
- Strategic Planning and Management
- Workplace Relationships and Performance Improvement
- When Employment Ends: Layoffs, Job Termination, Firing, Resignations
Develop and Manage a Human Resources Department

The Human Resources function is served in an organization long before an HR department is formed. Because paying employees starts out in accounting, usually an accounting and payroll clerk gets the nod. Recruiting, hiring, training, and all of the other HR functions are performed hit or miss with just about everyone in the organization doing a part of the role. But, as the organization grows, so, too, does the need for professional HR staff. Want to know more about Human Resources, the HR department, the HR function and more? You've stopped by the right door.
- What is Human Resources?
- Human Resources and Management OneStop Center
- What Is Human Resource Management?
- Business, Management, and Human Resources Glossary
- Frequently Asked Questions (FAQ)
- What Is the Human Resources Department?
- The New Role of the Human Resource Professional
- HR as Product: Be the Brand of Choice
- How to Get a Seat at the Executive Table: Ten Tips
- Top 10 Human Resources Books for Human Resources Staff
How to Recruit and Hire a Superior Workforce

When recruiting, selecting, staffing and hiring, pick the smartest person you can find. Retention of your best employees starts with your recruiting, staffing and hiring strategies, policies and procedures. Recruiting, testing, selection and staffing are the focus of these resources, from the determination of the need to fill a position until the onsite job interview.
- Free Email Class: Recruit and Hire the Best
- How to Recruit and Hire the Best: A Checklist for Success
- Plan Your Recruiting to Ensure Successful Candidate Selection
- Eight Hiring Mistakes Employers Make: From Application to Interview
- Want a Superior Workforce?
- Recruiting Stars: Top Ten Ideas for Recruiting Great Candidates
- Top Ten Recruiting Tips
- Use the Web for Recruiting: Recruit Online
- Use Behavioral Interviewing to Select the Best
- Use Your Team for Recruitment: A Retention Strategy
- Working With Recruiters: What Is a Recruiter ... Really?
- Ten Deadly Mistakes Job Searchers Make: Why They Should Matter to Employers
- Internal Job Application for Career Opportunities
- Initial Candidate Screen: Telephone Interview
Select Applicants for Your Short List

Once posted, your job opening attracts many applicants. Selecting the best applicants for an interview sometimes feels like a crap shoot, but you can improve your chances of selecting qualified potential employees for interviews. These resources will help you determine your short list of applicants to interview.
- Gone in Thirty Seconds: How to Review a Resume
- Why This Resume Rocks
- 5 Resume Red Flags for Employers
- 5 More Resume Red Flags for Employers
- Why Resume Cover Letters Should Matter to Employers
- My Favorite Resume Cover Letter
- 5 Cover Letter Red Flags for Employers
- Why Employers Use an Employment Application
Job Interviews

How to conduct a safe, legal interview that also enables you to select the best candidate for your open positions is important. The interview is one of the significant factors in hiring. Perhaps the traditional interview is accorded too much power in selection. Learn more interviewing tips and interviewing techniques to make your interviews a powerful tool and process to evaluate candidates.
- Initial Candidate Screen: Telephone Interview
- Job Interview Tips: How to Interview Potential Employees
- Interviewing Styles: Tips for Interview Approaches
- Best Practices in Interviewing
- Why "Blink" Matters: The Power of First Impressions
- Believe What You See: How to Use Nonverbal Communication in Hiring
- Use Behavioral Interviewing to Select the Best
- Ask Right to Hire Right: Effective Interview Questions
- Sample Job Interview Questions
- Motivation Job Interview Questions
- Teams and Team Work Job Interview Questions
- Leadership Job Interview Questions
- Interpersonal Skills Job Interview Questions
- Management and Supervisory Skill Job Interview Questions
- Communication Job Interview Questions
- Interview Questions: Best Answers for Management
- Job Interview Match Dance
- Interview Questions: Best Answers for Motivation
- Job Candidate Evaluation Form
- Review Candidate Thank You Letters
From Job Interview Completion to Employee Start Date

Upon completion of job interviews, the selection process for employees ensures a successful employee - done well. Treating candidates with respect and using systematic methods to ensure you are selecting the most qualified candidate are important. Negotiating an appropriate salary and making a job offer that helps the potential employee and the candidates you didn't select feel valued is critical. All of the interaction following the interviews lays the foundation for your relationship with your new employee. Your interaction with the candidates not selected lays the groundwork for your reputation as an employer.
- Job Candidate Evaluation Form
- Review Candidate Thank You Letters
- Hiring Employees: A Checklist for Success in Hiring Employees
- Candidate Rejection - Candidate Rejection Letter Sample
- Background Checking
- Who Owns Reference Checking?
- Reference Checking Format
- 7 Critical Factors to Consider When You Make a Job Offer
- Job Offer Letter Samples
- Tips for Determining a Motivating Salary
- Tips for a Successful Salary Negotiation
- Use a Point Person for Salary Negotiations
HR Management FAQs / Basics

Human Resources Management presents special challenges for the Human Resources leader in organizations. Effective Human Resources Management requires special HR tools, special approaches to management, and access to professional Human Resources associations, education, and publications. Find out what people do who work in Human Resources. Learn more about all aspects of management specific to Human Resources management.
- Frequently Asked Questions (FAQ) About Human Resources
- Human Resources OneStop Center
- What Does a Human Resources Manager, Generalist, or Director Do?
- Business, Management, and Human Resources Glossary
- Sample Human Resources Director Job Description
- Sample Human Resources Generalist Job Description
- Sample Human Resources Assistant Job Description
- The New Roles of the Human Resources Professional
- Why HR Should Report to the CEO
- How to Get a Seat at the Executive Table: Ten Tips
- Reinventing HR from the Classroom to the Boardroom
Organization Development / Change Management / Culture

You can consciously shape the culture of your organization if you understand what culture is, how to assess your current culture, how to establish the culture you need for your organization's success, and how to implement and manage the changes necessary to create the desired culture. Other aspects of organization development are highlighted.
- Culture: Your Environment for People at Work
- How to Understand Your Current Culture
- How to Change Your Culture: Organizational Culture Change
- Trust Rules: The Most Important Secret
- How to Demonstrate Respect at Work
- Build a Value-based Organization
- How to Make Values Live in Your Organization
- How to Implement Strategic Planning: Vision Statement, Mission Statement, Values
- Change Management Wisdom
- Change, Change, Change: Change Management Lessons From the Field
- Executive Support and Leadership in Change Management
- Communication in Change Management
- Change Management Lessons About Employee Involvement
- Planning and Analysis in Change Management
- Build Support for Effective Change Management
- Change Management Tips
Organizational Communication

Effective communication does more than keep employees informed. Effective communication helps employees understand the over-riding mission and vision of your organization. It provides the unifying glue that helps employees feel as if they are part of something bigger than themselves and their job. Effective communication forms the basis for the interpersonal relationships that work to serve the needs of the employees, the customers, and the organization. Can it get any better than that?
- How to Make Your Messages Memorable
- Communication in Change Management
- Organizational Change Communication Musts
- Why Blogging Matters to Business
- Three Tips for Business Blogs
- Sample Human Resources Letters
- Effective Meetings Produce Results: Twelve Tips for Meetings
- Spice Up Your Company Meeting: Ten Tips for Meeting Planning
- Ten Characters You'll Meet at a Business Meeting
- Internet and Email Policy
- Electronic Surveillance of Employees
- The Human Resources Management System Solution
- Communication Job Interview Questions
- Conduct a Simple Training Needs Assessment
Job Descriptions

Job descriptions can provide guidance about what is expected from an employee who is working in a particular role within your company. Job descriptions can also serve as a limiting factor when your expectation of employees is that they do whatever is necessary to serve the customer, develop and sell great products, and contribute to a convivial work environment that supports the accomplishment of your organization's goals. So, job descriptions are good and bad. Use job descriptions for clarity, not limiting.
- Job Description
- Job Descriptions: Why Effective Job Descriptions Make Good Business Sense
- Job Analysis
- How to Develop a Job Description
- Sample Human Resources Director Job Description
- Sample Human Resources Generalist Job Description
- Sample Human Resources Assistant Job Description
Policies, Samples, Checklists, and Forms

Sample policies, checklists, forms, and examples save you work. And, that is my intention; you can use or modify these samples for your individual, but not commercial, use. I have a second, much more important goal, for this Web site. I want to encourage forward thinking employee relationships and people-oriented workplaces. Employees who feel valued are more successful in developing products, serving customers, and delivering their discretionary energy to serving your business.
- How to Develop a Policy
- Human Resources Policy and Procedure One Page Directory
- Policy Samples and Examples
- How to Recruit and Hire the Best: A Checklist for Success
- Application for Internal Job Opportunities
- At Will Employment Sample Policy
- Cell Phone Policy Sample for Workplaces
- Drug-free Workplace (Policy Components)
- Employee Handbook Introduction
- Employment Ending Checklist
- Plan Your Recruiting to Ensure Successful Candidate Selection
- Reference Checking Format and Questions
- Resume Cover Letter Sample
- Resume Sample: Why This Resume Rocks
- Screening Telephone Interview
- Smoke Free Workplace Policy for Your Company
- Work Dress Codes Guidelines and Policies
Salary and Benefits

Don't underestimate the importance of salary and benefits as both an issue in attracting, hiring and retaining great employees and in ongoing levels of employee motivation. Work is about the money and earning a living. Work becomes not about the money only when employees have "enough" money to meet their basic living expenses. Learn the trends in benefits and compensation. Find out how to set a motivating salary. Discover the benefits most important to your employees.
- Salary Trends in Forward Thinking Organizations
- Tips for Determining a Motivating Salary
- Tips for a Successful Salary Negotiation
- Are You Getting the Best Benefit From Your Benefits?
- The Scoop on Salary Increases
- About.com Salary.com Salary Comparison and Salary Calculator
- Sales Compensation: Retain Sales Super Stars
- Your 401k Plan is a Recruiting Magnet
- Magnify the Retention Value of Your 401k Plan
- Profit Sharing
- Variable Pay
- Workers' Compensation
- Tuition Assistance
- All About Health Care Flexible Spending Accounts (FSAs)
- Telecommuting
- Severance Pay
- Make More Money: Your Lifetime Income Potential
- Holiday Pay Practices: Do You Know What Your Legal Requirements Are?
Employee Development, Training, and Ice Breakers

Training and staff development ensure that your workforce will continue to develop the skills necessary for success both now and in the future. Effective needs assessment, training provision, and training transfer or training application on the job provide the framework necessary for training success in your organization. Tailoring skill development for adults requires attention to adult learning methods, ice breakers, mentoring, coaching, and team building activities.
- Training and Development for Motivation and Retention: Training and Development
- Training: Your Investment in People Development and Retention
- Conduct a Simple Training Needs Assessment
- Develop Your Leadership Brand
- Tips for HR Training
- Tips for Weekly Training
- Everything Ice Breakers
- Use Training or Lose Training
- Ten Tips to Make Training Work: Training Transfer Tips
- Training CAN Make a Difference: Twelve Tips for Training Transfer
- Everyone Wins! More Tips for Training Transfer
Employee Retention

Employee retention, especially of your best, most desirable employees, is a key challenge in organizations today. Use these tips, articles, tools and ideas to learn employee retention strategies that will help you retain your best staff. Learn loyalty strategies for employee retention.
- How to Retain Your Best Employees
- Top Ten Ways to Retain Your Great Employees
- A Majority of Employees Seek New Jobs
- What People Want From Work: Employee Motivation and Positive Morale
- The Bottom Line for Employee Retention
- Keeping the People You Really Need in the Outsourced Economy
- Use Your Team for Recruitment: A Retention Strategy
- Employee Recognition Rocks: Kick Employee Recognition Up a Notch
- Fun and the Bottom Line: Using Humor to Retain Employees
- Employee Orientation: Keeping New Employees on Board
- Magnify the Retention Value of Your 401k Plan
Employee Health, Wellness, and Work-Life Balance

Looking for information about how to manage your work life? Here you'll find information about stress management, time management, work-life balance, safety, workplace security and housekeeping, burnout, coping, job sharing and other creative scheduling arrangements, and employee wellness.
- Understanding Stress and Workplace Stress
- Tips for Managing Stress and Change at Work
- The Five Teams Every Organization Needs
- Workplace Violence: It Can Happen Here
- When Tragedy Strikes: Eleven Tips for Your Workplace Response
- Work Schedule Choices Employees Love
- ADAM Healthcare Center
- How to Accommodate Disabled Employees
- Develop a Drug-free Workplace
- Laughing Your Way to Organizational Health
- Tips for Minimizing Workplace Negativity
- Cures for Negativity
Rewards and Recognition

Looking for ideas about employee recognition, employee rewards, employee awards and just thanking employees? Look no further. Ideas for both formal and informal employee recognition and employee rewards are here. Your only limit in employee recognition and in rewarding and thanking employees is your imagination.
- Five Tips for Effective Employee Recognition: How to Reward, Recognize, Thank
- The Power of Positive Employee Recognition
- Top 10 Ideas About What Employees Want From Work
- Employee Recognition Rocks: Kick Employee Recognition Up a Notch
- Top Ten Ways to Show Appreciation
- Provide Motivational Employee Recognition
- How to Write an Employee Recognition Letter: Sample Recognition Letters
- What People Want From Work: Employee Motivation and Positive Morale
- Leadership Success Secrets: Leadership Rewards and Recognition
- Recognition or Entitlement?
- Reward, Recognition, Award, and Thank You Ideas
- Recognition Success Tips: Recognition Ideas
- Recognition Success Tips: Recognition Criteria
- Salary Trends for Forward Thinking Organizations
Strategic Planning and Management

Looking for information specific to the management of human resources, the human resource profession, the roles of a human resources professional or the strategic partnership of human resources managers with leadership teams? You've found it here. Read more to understand the opportunities for value added from human resources professionals in your organization.
- Build a Strategic Framework: Mission Statement, Vision …
- How to Implement Strategic Planning: Vision Statement, Mission …
- Strategic Planning Pitfalls - to Avoid
- Thinking Strategically First Makes Strategic Planning Work
- Quick Start Learning Guide: Strategic Planning
- Reinventing HR from the Classroom to the Boardroom
- Strategic Human Resources: Avoiding Circular Conversations
- Create Your Personal Vision Statement
Workplace Relationships and Performance Improvement

Workplace relationships, civil treatment of coworkers, and avoidance of negative interpersonal communication are hallmarks of an employee friendly workplace. Effective conflict resolution skills, the ability to provide important feedback, and support to address inappropriate employee behavior drive success.
- Promote Self-Discipline
- Discipline (Progressive Discipline): Definition
- How To Provide Feedback That Has an Impact
- How to Hold a Difficult Conversation
- How to Tackle Annoying Employee Habits and Issues
- Play Well With Others: Develop Effective Work Relationships
- Fight for What's Right: Tips for Meaningful Conflict
- Coaching for Improved Performance
- Progressive Discipline Warning Form: Counseling Record for Disciplinary Warning
- Performance Improvement Plan
- How to Manage a Deadbeat Employee
- Communicating Following Disciplinary Action
- Counseling or Work Coaching
- How to Fire an Employee
- How to Fire With Compassion and Class
- Absenteeism and Absenteeism Policy Sample
When Employment Ends: Layoffs, Job Termination, Firing, Resignations

Employment ends for positive reasons such as a new job, a resignation or retirement. Employment also ends for more negative reasons such as layoffs, downsizing, job termination or firing. Whatever the reason for the job change, help is available to aid you in the transition. These resources will help you decide whether or when, or aid you in an involuntary job loss. Take a look.
- Stop Being Miserable at Work
- Top 10 Reasons to Quit Your Job
- 5 More Reasons to Quit Your Job
- Resignation Letter
- How to Hold a Difficult Conversation
- Performance Improvement Plan
- Employment Ending Checklist
- Prepare for Unemployment While Employed
- Before You Do a Workforce Reduction: Alternatives to Layoffs
- Got the Layoff Blues? Prepare, Cope, Hold on to Your Job
- Downsizing Survivors
- Survivors Can Soar After Layoffs or Downsizing
- Layoffs With Dignity
- How to Cope When Coworkers Lose Their Jobs
- Perform Exit Interviews: Questions for Exit Interviews
- How to Fire an Employee: Legally, Ethically
- How to Fire With Compassion and Class
- Employment Terminations: How To Avoid Legal Problems
- Top 10 Don'ts When You Fire an Employee
- Employee Termination from an IT Perspective
