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Index to Articles About Business Management - Policies for Workplace Management

By Susan M. Heathfield, About.com

Business Management

Need information about managing your business or small business? These resources will help you manage your business or organization most effectively and successfully.

Customer Service

Effective customer service and customer relationship management, to both your internal and external customers, will cause your organization to succeed beyond your wildest dreams. Customer service is the foundation for a successful business or organization.

Project Management

Project management skills are essential to productivity and a sense of accomplishment. These links will lead you to some of the best sites on the Web with information about project management.

Quality, Continuous Improvement, Kaizen, Employee Suggestion Programs

Interested in more information about quality, continuous improvement, kaizen events and other ways organizations are involving people in business decisions and process improvements? Employee suggestion programs can help with quality and process improvement, when implemented effectively. Learn about the role of quality and continuous improvement in business and management.

Small Business Focus

Small businesses face special challenges as they grow their sales and need people to help them manage their growth and success. These sites focus on information the small business person can use as your management and human resources related needs and interests grow.

Strategic Planning Resources

The areas of business planning, human resources planning, and strategic planning and performance measurement are outgrowths of the desire of managers, stakeholders and stockholders for direction and accountability. These strategic planning sites bring excellent resources to the strategic planning effort.

Strategic Human Resources Issues

Looking for information specific to the management of human resources, the human resource profession, the roles of a human resources professional or the strategic partnership of human resources managers with leadership teams? You've found it here. Read more to understand the opportunities for value added from human resources professionals in your organization.

Stress Management and Time Management

Stress management and time management, one of the most important stressors at work, can be learned. Use these links to learn about work stress, stress management, stress relief, stress reduction, the symptoms of stress, and time management to reduce and relieve stress.

Policies and Handbooks

Policies, handbooks and procedures provide guidance for fair and consistent staff treatment. They are most useful when applied as guidelines rather than as rules and laws. Use these examples to guide the development of your policies, handbooks and procedures. The sample policies, procedures and handbooks provided have not been reviewed by an attorney. Consult your own attorney for review.

Policy Samples

Policy, procedures, and standards samples and examples to help you write and develop fair, consistent policies standards, and procedures for staff guidance and fair treatment.

Employee Handbooks

Sample and example policy manuals and employee handbooks will help you write your own policy manual or employee handbook. Look here for ideas.

Job Descriptions

Sample job descriptions are popular with readers. This information will help you develop effective job descriptions. Sample and example free job descriptions are also linked for your convenience.

Employment Law / Employee Relations / Government Related

The importance of the role of the Human Resource professional in understanding and interpreting legal decisions and legislation is fundamental in our increasingly litigious society. Find the best sources for business legal, state and federal governmental information and court decisions here.

More Resources

Want more management, business and human resources information? Take a look at these resources.

Explore Human Resources

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Human Resources

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