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What does an Employee Assistance Plan (EAP) Manager Do?

By Susan M. Heathfield, About.com

Question: What does an Employee Assistance Plan (EAP) Manager Do?

Answer:

More About Job Descriptions.

*Employee assistance plan managers, also called employee welfare managers, are responsible for a wide array of programs covering occupational safety and health standards and practices; health promotion and physical fitness, medical examinations, and minor health treatment, such as first aid; plant security; publications; food service and recreation activities; car pooling and transportation programs, such as transit subsidies; employee suggestion systems; childcare and elder care; and counseling services.

Child care and elder care are increasingly important due to growth in the number of dual-income households and the elderly population. Counseling may help employees deal with emotional disorders, alcoholism, or marital, family, consumer, legal, and financial problems. Some employers offer career counseling as well. In large firms, certain programs, such as security and safety, may be in separate departments headed by other managers.

*Information is reprinted from the Occupational Outlook Handbook.

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