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Initial Screen: Telephone Interview

From Susan M. Heathfield,
Your Guide to Human Resources.
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Introduction to Telephone Screening

The telephone interview or candidate screen allows the employer to determine if the candidate's qualifications, experience, workplace preferences and salary needs are congruent with the position and organization. The telephone interview saves managerial time and eliminates unlikely candidates. While I recommend developing a customized interview for each position, this generic interview will guide you.

You want to ask enough questions to determine if the person is a viable candidate. Remember, you have already screened many resumes and applications to come up with your short list of telephone screening candidates. These should be your best prospects at this point in your recruiting process.

Interested in what you should be able to expect from the candidate during the telephone screen? Take a look at: Phone Interview Tips from About.com's Alison Doyle.

Go to the Phone Screen Format: Part 1

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