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Readers Respond: What do employees in your organization complain about?

Responses: 58

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Train Employees; Hire Correct Employees

Where I was working all employees are trained to greet everyone they pass by in a friendly manner and everyone understands English well enough to answer questions any guest has. "I will find out for you," instead of "I don't know," is what all employees are trained to say. The housekeepers pay attention to even the smallest details and immediately report anything requiring maintenance's attention. All employees know as much as possible about The Broadmoor from 3 days orientation, and have a manual including a map in case they're asked any questions not already known. Not so where I'm at now. I'm the only one complaining, but I think I'm complaining with darn good reason. This hotel somehow manages to keep four stars.
—psdwrkr

Your employer gets upset and cuts hours

What should you do if your employer cut your hours, and instead of working 29 hours, your work 10? (Talk with the employer to understand the situation, how long it might last, etc., and then make decisions about whether you need to job search.)
—Guest Ms Vasquez

Mistreated

Hello, My name is Deborah I currently filed a complaint against my previous employer with the EEOC. They sent me back the certified letter giving me rights to sue which I highly anticipated. My time at the company was great in the beginning. It all changed once I got pregnant. I was the target of cruel buffoonery and discriminative actions from fellow employees and superiors. Everyday my supervisor (Supervisor) made it an effort to display her hatred towards me by hoping I will physically fall and endure a miscarriage. On many occasions I would be in the bathroom stall overhearing her say things like, "I can't wait to get rid this miserable, fat, black pregnant bitch". Obviously she hated me because I was pregnant and African-American because she didn't hide it at all. Her behavior in the office made other employees treat me with disdain as well. For instance, every morning an employee would yell, "MAKE ROOM GUYS. VERY WIDE LOAD COMING THRU". During lunch time he and others...
—Guest Deborah Moxam

Outweigh performanace

People in my company complain more about over-time and lunch breaks, and they ask for a raise when they don't do much work.This has been an issue more often. Managers have no idea what their staff are complaining about.
—Guest Kallo

Lunch Orders

Why should case managers be told what time of day they have to take a lunch break when they are in the field during the "usual" lunch hour?
—Guest respectme

Denied lunch breaks

Dear Sir, I am working in "Bird Information System" at gurgaon in magicbricks process for the last year. Our client cancelled our lunch break (half hour) and tea break (15 minutes) in case of no sales as per their asking acquirement. Our manager is also to do what they said, and denied us to go on lunch break and 15 minutes tea break and this is happening 3-4 days in a week. It is very painful for us to work continuously 9 hours. if we try to shout against it, they always warn us we can be dismissed from company. They also warn us that if we will leave company without giving notice less then 1 month they will not give our incentives, they will distribute that incentive to our TL. We are very much fed up of it. Please help us.
—aaastha

Boss knows it all...

Our employees say the boss thinks he knows it all, ignores advice given in good faith and thinks his employees are ripping him off.
—Guest Philip

Tricked into working for the company

I was tricked into working for this company that is very famous in my country. The interviewer and the HR manager told me that the job was a 5 and a half days a week job. However, after signing a 1 year contract, they then told me that it was a 6 days a week job. I complained to the same HR manager and she replied to me with this,' FYI, the XX centre is open 5 and a half days a week but the CC centre is open 6 days a week'. I was working at the CC centre. After I replied to her stating that she was the one who told me that I would be working 5 and a half days a week, she didn't reply to my emails. Must they resort to lying just to hire people? If they want employees, increase their wages! Another company in the same industry offers better pay and does not lie to their staffs.
—Guest yuki

Bad and Unqualified Manager

Unqualified and bad behaviour mananger; he always wants other people to do his job for him. He is only talking and shouting.
—Guest ibrahim

Unsatisfactory Wages

Things are a bit hard for now, but when things improve, I will make things better and attractive.
—Guest enoch

Change

Actually, they enjoy working at the company as it is now; this is the group called the predecessors. They are on pre-retirement and don't want anything to change. They want to continue to milk the proverbial cow and maintain the inefficiency. The complaints emerge where the younger staff, who have fresh ideas, are dynamic and are welcoming and embracing change, are stagnated by the predecessors. It's like a battle between Hulk and Thor and no one is giving in until there is an absolute victory. The effects are demotivation, frustration, reduced creativity and work effort. The predecessors unfortunately hold the official seats of authority. But power is given and may also be taken.
—Guest Caribbean

Employee Complaints - Tanga UWASA

It's just as if there is uniqueness in what employees always complain about across the continent. I think the uniqueness results from the fact that they are workers, who share almost similar office procedures, regulations, objectives, targets etc. To the Tanga UWASA employees, pay rise is the most important thing complained of, especially when a new financial year commences. Equal treatment in related benefits becomes the second, that is whatever the organisation slates for, let's say top management staff, (eg. on house allowance), staff always tend to emphasize that the shelter need is equal among human beings regardless of position in employment. Transparency and timely feedback on all kinds of decisions made by top managerial organs is just another area sourcing employee complaints. People tend to be aroused when decisions are made without their involvement.
—wamburachacha

Bad Manager

Please HR, we need alot of help. We are being discriminated against, we are losing our self esteem, and we are afraid to talk cause we may lose our jobs... All this is about a manager who is the first assistant at a fast food restaurant. This lady is mean, always screaming at us, plays favoritism with work distribution. We have complained too many times to only get attacked back instead of getting a solution. The problem here is that most of the people in command are family. The store manager is a cousin of the first assistant; the other 3 manager assistants are her mom, brother and cousin. Our supervisor is her husband so whenever we complain about the first assistant, they say that ''she has always been like that,'' she is not gonna change,'' so ''you just get used to that.'' Some guys were fired unfairly just because they complained about her. We feel lost. I guess the owner knows nothing of all of this; he is a nice man.
—Guest Sad and discriminated

Backsliding Supervisor

My supervisor came up to me and suggested a project. We brainstormed and I gave him a time frame for completion after confirming again that it was something he wanted me to do. When I handed him a rough draft he become annoyed and stated that he never wanted me to do it in the first place?!?! He said he merely "suggested" it. What?
—Guest Molecular Me

Abusive Relationship

We have two bosses who agree on nothing. One of them will tell you to do one thing, and the other will countemand him. The CFO is cheap; employees pay for half their benefits, and many don't make enough to take them. Reviews are done haphazardly, and when there is no money (according to the CFO) for raises, nothing is said. They just allow the employees to stew and feel unappreciated. There is no positive reinforcement - it is all negative. We are squashed into a small building, sitting on top of each other and oveflowing with paperwork. Employees who do their jobs well are expected to do more; employees who slack off often get a pass. It does not make for a pleasant work environment. As to another poster complaining about women employees being petty - my two bosses are men and there is no one more petty. When someone gives two weeks notice, they usually stop speaking to them. It feels like an abusive relationship - promises made to make things better - it never happens.
—Guest RM

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