1. Business & Finance

Work With People: Interpersonal Relationships, Conflict Resolution

Want to work more effectively with people at work? Whether your relationship is with your supervisor, manager, customer or coworker, you want to make your interpersonal relationships positive, supportive, clear, and empowering. Get work relationship advice and improvement ideas. Use these resources for interpersonal relationship problem solving and conflict resolution.
  1. Dealing With a Bad Boss (13)
  2. Difficult People (16)
  3. Conflict Resolution (16)
  4. Negativity (15)
  5. Work Tips
  6. Customer Service
  7. Employee Surveys (8)
  8. Inspirational Quotations (18)
  9. Personality Tests (7)
  10. Trust (8)
  11. Interpersonal Relationships at Work (23)

Top Ten Reasons to Quit Your Job

Are you feeling increasingly unhappy about your job? Then, it may be time for you to quit your job. Or, address the issues that you dislike about your current career. Without leaving your job, you may be able to solve the problems. Take a look at these reasons to determine whether it's time to quit your current job. Perhaps you can identify...

Tips for Minimizing Workplace Negativity

Your workplace is seething with negativity and hostility. No matter where the bad vibes came from, it's your reponsibility, to help make the atmosphere less negative and more positive, productive, stress-free and supportive.

Bad to the Bone: Dealing With a Bad Boss

You're weary. You're frustrated. You're unhappy. You're demotivated. Your interaction with your boss leaves you cold. He's a bully, intrusive, controlling, picky and petty. He takes credit for your work, never provides positive feedback and misses each meeting he schedules with you. He's a bad boss, bad to the bone. Dealing with less than...

Top 10 Toughest Questions - Asked and Answered

Regular emails from readers ask hundreds of questions each year. Patterns emerge about the toughest situations you face in your organizations. These are the ten toughest, but most frequent, questions you send my way. I’ve written a how-to piece to answer each question you’ve asked. These articles address and answer your toughest questions.

10 Tips for Dealing With People

No matter your job or your workplace, dealing with people effectively is a must for success. Dealing with people successfully will make work more fun and inspiring. Dealing with people is both a joy and a challenge. But, dealing with people successfully is the most significant factor determining whether you have the influence to accomplish your...

Ten Tips to Recession-proof Your Job and Career

Don’t bury your head in the sand and hope all of the potential threats to your job and career disappear. They won’t. Keep your ears tuned into your work grapevine; watch sales; observe your industry; keep a close eye on Washington; listen skeptically to your employer when you see problems not articulated. Now is the time to take steps to recession-proof your job and your career. You can recession-proof your job and career, but start soon, not later, to recession-proof your job and career.

Employment Ending Checklist

Employees leave your organization for good and bad reasons. On the positive side, they find new opportunities, go back to school, retire or land their dream job. Less positively, they are fired for poor performance or poor attendance or experience a layoff because of a business downturn. In each instance, you need an employment termination...

How to Handle an Employee Resignation

An employee resignation, while sometimes accepted with a sigh of relief, is most often a loss for an organization. See how to handle an employee resignation.

Employment Terminations – How To Avoid Legal Problems

The decision to terminate an individual’s employment carries with it the risk of a possible legal challenge. Depending upon an employer’s policies or whether an employee has an employment contract, an employee may, for example, have a breach of contract or “wrongful discharge” claim. Learn the right questions to ask before you terminate an...

Resignation Letter: Future Plans - Sample

Sample letter of resignation or a resignation letter for the human resources policy, checklist, procedure, and samples directory. This resignation letter informs your current employer of your future plans.

Job Candidate Evaluation Form

You want samples and examples, so, this featured tool is a Job Candidate Evaluation Form. Useful for comparing candidates, it also gives your interviewers information about the skills they need to assess in each candidate. Take a look and remember, you can print a printer-friendly version.

Severance Pay

Severance pay is money that an employer might want to provide for an employee who is leaving their employ. Normal circumstances that might warrant severance pay include layoffs, job elimination, and mutual agreement to part ways for whatever reason. Severance pay usually amounts to a week or two of pay for each year of service to the company. In...

Buyout

Buyouts are a common method for reducing the number and cost of employees. In a buyout, the employer offers some employees or all employees the opportunity to receive a large severance package in return for leaving their employment.

Dress Code for Customer Interaction and Trade Shows

Even if you work in a casual dress code environment or a business casual work environment, the rules may change when you hit the road for your company with a business mission. Whether you are exhibiting at a trade show, attending a conference or training session, or visiting a customer, the dress code in effect at your \office may change for...

Tips for Managing Stress and Change at Work

Stress is normal. Everyone feels stress related to work, family, decisions, your future, and more. Stress is both physical and mental. It is caused by major life events such as illness, the death of a loved one, a change in responsibilities or expectations at work, and job promotions, loss, or changes. Read on to understand the impact of stress...

Interpersonal Skills Job Interview Questions

The following sample job interview questions about interpersonal skills enable you to assess your candidate’s skill in interpersonal and work relationships. Feel free to use these job interview questions in your own candidate interviews.

Why Sexy Isn't Better: How Sexual Behavior Can Submarine Your Career

Women who wear short skirts that display a lot of leg may be overlooked for promotion and pay increases. So says a recent study conducted by Tulane University. Overt sexual behavior at work, whether men and women are consciously aware of it, or not, can submarine your career. Learn more about sexual behavior and its impact at work.

Inspirational Quotes for Business and Work About Respect

Looking for an inspirational quote about respect for your workplace communication tools including your newsletter, website, presentations, or meetings? Here are favorite quotes about respect.

Why "Blink"Matters: The Power of First Impressions

Professional speakers and trainers have long asserted that people make up their minds about people they meet for the first time within two minutes. Others assert that these first impressions about people take only thirty seconds. As it turns out, both may be underestimates. According to Malcolm Gladwell, in Blink: The Power of Thinking Without Thinking, the decisions may occur much faster - think instantaneously or in two seconds. His findings have serious implications for organizations.

Inspirational Quotes for Business: Leadership

Looking for an inspirational quote or a business quotation about leadership for your newsletter, business presentation, bulletin board or inspirational posters? These leadership quotes are useful to help motivation and inspiration at work. These quotes about leadesrship will help you create business and management success.

Inspirational Quotes for Business: Goals, Goal Setting, Dreams

Looking for an inspirational quote or a business quotation for your newsletter, business presentation, bulletin board or inspirational posters? These quotes are useful to help motivation and inspiration.

Your Image Is You

Successful people believe their success is attributable to a pattern of mutually beneficial interpersonal relationships, as much as it is due to technical skills or business knowledge. Your communication and the image you present create the first impression - often the lasting impression - on the people you meet. Want a more professional image?

Taking the Suck Out of the Information Vacuum

The report from the Columbia Accident Investigation Board is in, and it's not pretty. NASA recently concluded that the Columbia Space Shuttle tragedy had as much to do with failed management practices and a work environment that discourages upward feedback and open communication, as the foam that hit the shuttle's side. This should be a wake up...

Receive Feedback With Grace and Dignity

Interested in hearing about how others view your work? Make it easy for them to tell you. If they think you'll appreciatively consider their feedback, you'll get lots more. And, that is good, really.

Just Like Me: Search for Similarities

Want to develop effective working relationships with people at work? Start with similarities, not differences, among people when you build relationships. As a human resources professional, manager, supervisor, co-worker, staff member or business owner, effective work relationships are critical for your success.

Dress Codes - Should Organizations Have Dress Codes?

Should organizations have dress codes? That's a contentious question these days. On the one hand, employees appreciate knowing what their organization considers appropriate work attire. On the other, employees believe that they are adults and capable of dressing appropriately for work without dress codes. Employers institute dress codes,...

Provide Feedback That Has an Impact

How you provide employee feedback affects how the feedback is perceived and acted upon. Give feedback appropriately to have an impact.

Group Meeting Management - Competing Conversations

Want to develop effective working relationships with people at work? Effective interaction by people in business meetings can create effective work relationships. Effective group meetings manage the interaction of difficult people holding competing conversations.

Progressive Discipline

Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. The primary purpose for progressive discipline is to assist the employee to understand that a performance problem or opportunity for improvement exists. Find out more about progressive discipline.

Fight for What's Right: Tips for Meaningful Conflict

Conflict avoidance is most frequently the topic when conflict in organizations is discussed. Conflict resolution - as quickly as possible - is the second most frequent topic. This is bad news because meaningful conflict is a cornerstone in healthy, successful organizations. These tips will help you initiate and encourage positive conflict.

Building Effective Relationships That Work

"Relationships can often seem like fragile things – especially in the workplace where they are often built and destroyed by the actions we take. However, as Nick Heap explains, by underpinning those relationships with a few simple principles, they can grown into something secure and lasting." Good article.

Customer Centered Communications

There are five steps to employee communication that is customer-centered. One is to tie customer goals to employee outcomes and another is to involve the customer. Good reminder thoughts that to bring the customer back, customer service means everything. (PDF)

How to Give Good Feedback

Knowing how to give effective feedback can make or break performance feedback, according to this "Fast Company" article. Good pointers.

Mangling Interpersonal Relationships

I know, you were expecting something serious here. Not! Check out this post from rec.humor.funnyjokes to learn everything you need to know about building effective interpersonal relationships at work.

International Association of Business Communicators

Site offers resources in business communication. Much of the information requires membership.

Diversity Issues: Diversity in the Workplace

Diversity issues related to race, gender, age, disabilities, religion, job title, physical appearance, sexual orientation, nationality, multiculturism, competency, training, experience, and personal habits are explored in these links. The bias is toward valuing diversity.

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