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Sample Manager Job Description

Manager Overall, Generic Job Description


Businesswoman on phone and her team

A Manager Is Responsible for the Work and Success of Many Employees

Klaus Fedvelt/Iconica/Getty Images

Interested in what a manager does? This is a sample job description for a manager. While all manager job descriptions need to be customized to meet the needs of the department or function they lead, this sample manager job description will give you ideas, job content options, and sample phrasing. See and use this sample manager job description in your organization.

Manager Position Description

The manager is an employee who is responsible to plan, direct and oversee the operations and fiscal health of a business unit, division, department, or an operating unit within an organization. The manager is responsible for overseeing and leading the work of a group of people. The manager is also responsible for planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of its people and other resources within a business unit.

Leading people is usually part of the description of what a manager does. But, he or she is also responsible for leadership over a segment of work, a sub-section of the organization's results, or a functional area within an organization with or without reporting staff. If a manager has no reporting staff members, the Human Resources segments of this job description may be eliminated or narrowed.

Primary Objectives of the Manager

  • Health and safety of the workforce.
  • Carrying out and attaining the mission and the goals of the business unit managed.
  • Development of a superior workforce.
  • Development of the department.
  • Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
  • Personal ongoing development.

Primary Responsibilities of a Manager

Perform Human Resources Management

  • Plan staffing levels.

  • Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

  • Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

  • Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.

  • Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

  • Foster a spirit of teamwork and unity among department members that allows for disagreement over ideas, conflict and expeditious conflict resolution, and the appreciation of diversity as well as cohesiveness, supportiveness, and working effectively together to enable each employee and the department to succeed.

  • Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

  • Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

  • Lead employees to meet the organization's expectations for productivity, quality, and goal accomplishment.

  • Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

  • Maintain employee work schedules including assignments, job rotation, training, vacations and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

  • Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM, and regular interpersonal communication.

Perform Department Management

  • Manage the overall operational, budgetary, and financial responsibilities and activities of the department.

  • Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

  • Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

  • Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

  • Make business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.

  • Establish and maintain relevant controls and feedback systems to monitor the operation of the department.

  • Review performance data that includes financial, sales, and activity reports and spreadsheets, to monitor and measure departmental productivity, goal achievement, and overall effectiveness.

  • Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

  • Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

  • Perform other duties and responsibilities, as assigned.

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