Cindy Ventrice is the author of Make Their Day! Employee Recognition That Works. She has been quoted in media as diverse as The New York Times and the Costco Connection.
Working with organizations world-wide, she consults on how to best build a recognition culture, trains and coaches managers and program developers, and is a frequent conference presenter. You can contact her at 831-476-4224 or by email.
The Make Their Day website includes numerous resources for recognition program administrators.
Published at About.com Human Resources