Effective performance consulting and training can provide big payoffs for the employer in increased staff productivity, knowledge, loyalty, and contribution. These resources increase your ability to do performance consulting, measure performance improvement, and provide resultant training using internal staff. Increase your self-sufficiency in performance consulting and improvement.
1. The Performance Consultant's Fieldbook: Tools and Techniques ...
This excellent book, by Judith Hale, will help you do performance consulting in your organization. Find out how to identify where and why your organization is in need of performance improvement. Identify, select and recommend an intervention - not just training - that will bring about performance improvement. Then, measure the results of your inventions. (John Wiley & Sons)
2. Analysis for Improving Performance
Both an International Society for Performance Improvement and a SHRM award winner, the book is an outstanding text on improving performance in the workplace. Richard A. Swanson touts understanding performance from an up-front performance analysis based on systems theory. He talks about working with managers to help them understand how to improve performance. (Berrett-Koehler Publishers)3. Performance Consulting: Moving Beyond Training
This early classic in the field of performance consulting by Dana Gaines Robinson and James Robinson makes a strong case about why Human Resource Development needs to move beyond providing training to performance improvement. The four-part book, which is somewhat user unfriendly, tells you how to implement performance consulting and make the transition. (Berrett-Koehler)4. First Things Fast: A Handbook for Performance Analysis
Long known for her work in training needs assessment, Allison Rossett now turns her hand to performance consulting and improvement. She provides a basic understanding of the performance analysis approach and differentiates it from training needs assessment. She provides tips, techniques, job aids, templates, and tools in this handy book. (John Wiley & Sons)5. Beyond Training and Development
William Rothwell provides a readable book that tells you how to develop an organization-wide human performance enhancement process. He discusses how to differentiate between performance problems caused by the job, the workplace environment, the organization, and the actual worker. Rothwell delivers a useful book with state-of-the-art strategies for enhancing human performance. (AMACOM)6. How to Measure Employee Performance
Jack Zigon, long known as a guru in the field of performance measurement, provides a self-paced manual and job aid that teaches you how to measure employee performance. Inherent in his system is defining the value-adding results from each job. With these results as the goal, performance measures are then defined. (Zigon Performance Group)7. Active Training: A Handbook of Techniques, Designs, Case Examples ...
I've trained and presented for thirty years and Mel Silberman and Carol Auerbach's book gave me a much-needed review of what keeps learners engaged in training. You'll find numerous techniques for keeping your training active and exciting. Adults often learn by experience; find out how to provide this in your training sessions. Highly recommended. (John Wiley & Sons)8. Instant Trainer: Quick Tips on How to Teach Others What You Know
C. Leslie Charles and Chris Clarke-Epstein provide a rich source of information for the beginning trainer. Concerned about stage fright? Want to keep people interested in dry subject matter? Afraid your audience might fall asleep during your presentation? This well-organized book has hundreds of tips and tools to help you become a better presenter. (McGraw-Hill)9. How to Train the Trainer: 23 Complete Lesson Plans for Teaching
Looking to develop in-house trainers? These 23 lesson plans give you a ready-made system for developing internal, subject matter experts into trainers. Leslie Rae's manual is complete with transparency masters, participant handouts and facilitator instructions. Provide a half day session or a week long program with this book. (McGraw-Hill)