1. Money
You can opt-out at any time. Please refer to our privacy policy for contact information.

Interview Questions to Ask Applicants for Human Resources Jobs

By

Businesswoman interviewing candidate
AMV Photo/Digital Vision/Getty Images

Looking for interview questions that you can ask the applicants for your Human Resources jobs? These sample interview questions are suitable for your HR candidates as well as for managers and other potential employees. Some of my favorite questions will also work well when you interview potential HR employees.

But, you also need to identify whether your candidates have the special characteristics and capabilities that are needed in HR. These questions must assess the capability of the applicant to perform the new roles of the HR professional. To do this, you need to ask interview questions that will identify your candidates’ competencies in these critical areas. How capable will your candidate be as a:

  • Strategic partner
  • Employee advocate
  • Change champion

Because these competencies exist in addition to the other core human and employee relations, administrative, employment law, personnel, and transactional expectations of the HR professional, these questions are key to identify your most qualified candidate.

The questions are divided between questions suitable for an experienced individual and an applicant who is beginning or early in their HR career, the beginner questions would also work for the experienced professional.

Strategic Partner

For experienced job candidates:

  • How did the HR function impact your organization’s strategic planning in your last position?

  • Describe how you were able to assess the success of HR services and employee relations in your last HR position? What did you measure?

  • How did you determine or contribute to determining the priorities for the HR department in your most recent position?

For beginning or early career candidates:

  • What do you believe is the role of the HR department in relation to the mission, vision, and strategies of the business?

  • What would you measure to determine whether the HR department was doing an effective job for the company?

Employee Advocate

For experienced job candidates:

  • Please discuss a time when an employee came to the HR department with a complaint about his or her manager. How did you investigate the complaint and help the employee solve the problem? How did the story end?

  • Describe the work environment that you developed for people in your last HR position. What were the key characteristics of the work environment that you were trying to maintain and reinforce?

  • How did your HR department contribute to planning, creating, maintaining, and changing the corporate culture? What were your significant contributions to establishing the work environment for people?

  • What programs or processes, that you developed to maintain and reinforce the work environment that you offered employees, are you the most proud of contributing to or initiating?

For beginning or early career candidates:

  • What do you think are the most important roles of the HR department in relation to employees in an organization?

  • What is the role of the HR department in creating the company’s work environment for people?

  • If you were the decision maker, what programs for people would be your priority in an organization?

Change Champion

For experienced job candidates:

  • Tell us about a time when you initiated a people process or program that was successful in your organization. Why did you believe your organization needed the program? What steps did you take to initiate and develop the program?

  • On the flip side, have you ever championed a process or a program that failed to take hold in the organization? What steps did you take and how would you change your approach the next time so that your organization would integrate the initiative?

  • How do you go about identifying aspects of your organization, the organization’s culture, and the offerings of the HR department that need to change or improve?

  • What is the role of the HR department in helping other departments identify and make changes to processes that affect their employees or customers?

  • Can you tell us about a time when you helped a department make needed changes? What was the change and how did HR help identify the need for the change and the action plan. Was the intervention successful?

For beginning or early career candidates:

  • Thinking back over your college years and your job experiences, have you ever helped to initiate a change? What was the change? What was your role in making the change happen?

  • How do you typically react when change is introduced that you had no part in identifying the need for or planning? Would you describe yourself as a willing participant or an early adopter? Please provide an example.

Sample Job Interview Questions for Employers

Use these sample job interview questions when you interview potential employees.

Disclaimer: The information provided, while authoritative, is not guaranteed for accuracy and legality. Please seek legal assistance, or assistance from State, Federal, or International governmental resources, to make certain your legal interpretation and decisions are correct for your location. This information is for guidance only.

  1. About.com
  2. Money
  3. Human Resources
  4. Recruitment and Staffing
  5. Interviewing
  6. Interview Questions
  7. Interview Questions to Ask for Human Resources Jobs

©2014 About.com. All rights reserved.