Conflict Resolution, Conflict Avoidance and Controversy Management

As an organization leader, manager or supervisor, you are responsible for creating a work environment that enables people to thrive. If turf wars, conflicts, disagreements and differences of opinion escalate into interpersonal conflict, you must intervene immediately. Conflict resolution, with you as mediator, is essential. Conflict resolution...

Meaningful confrontation is never easy but conflict is often necessary if you want to stick up for your rights at work. Whether the confrontation is over shared credit, irritating coworker habits and approaches, or to keep a project on track, sometimes you need to hold a confrontation with a coworker. The good news is that while confrontation is almost never your first choice, you can become better and more comfortable with necessary conflict.

Healthy onflict is needed inorganizations, especially conflict over ideas and direction. Conflict is also necessary for effective problem solving and for effective interpersonal relationships. Here's how to create and manage healthy conflict in your organization.

Practicing personal courage is necessary if you want to really resolve conflicts at work. Many people are afraid of conflict resolution. They feel threatened by conflict resolution because they may not get what they want if the other party gets what they want. Even in the best circumstances, conflict resolution is uncomfortable because people are usually unskilled.

Think you work with a bully? Do you regularly feel intimidated, dread to work anywhere near a particular coworker, or you’re yelled at, insulted, and put down? Does a coworker talk over you at meetings, criticize your performance, or steal credit for your work? If you answer yes to these questions, chances are good that you’re one of 54 million Americans, who have been attacked by a bully at work.

Many people are afraid of conflict resolution. They feel threatened by conflict resolution because they may not get what they want if the other party gets what they want. Even in the best circumstances, conflict resolution is uncomfortable. How do you deal with conflict?

Some people exude negativity. They don’t like their jobs or they don’t like their company. Their bosses are always jerks and they are always treated unfairly. The company is always going down the tube and customers are worthless. You know these negative Neds and Nellies – every organization has some – and you can best address their impact on you...

Are you interested in discovering your employees’ most serious complaints? Knowing what makes employees unhappy is half the battle when you think about employee work satisfaction, motivation and retention. Listen to employees and provide opportunities for them to communicate with company managers. If employees feel safe they will tell you what’s...

Different generations collide at work, but if you understand the different values of each generation, cooperating with different people and making more people happy and satisfied becomes easier. This quiz will help you understand generational differences.

An article from About Management site guide John Reh which outlines the problems associated with managing situations which could erupt into workplace violence. He has some excellent resources included in this article which would help any manager deal with the problem.

Interested in learning about mediation? How do you prepare, what does it offer, and what's it like to participate? Check out the preparation checklist.

Robert Bacal thinks conflict prevention eliminates needless, harmful, unnecessary conflict. Find out how.

From the International Online Training Program on Intractable Conflict, the Conflict Research Consortium, provides strategies for determining what a conflict is about and how to address it.

What are the options you can pursue in your workplace if conflict is building or out-of-control? There are more than you may have thought about.

Check out these wonderful ideas about how to address problems which arise when one person makes another person do something that they do not want to do. These are from the International Online Training Program on Intractable Conflict, the Conflict Research Consortium.

Have you experienced rejection at work? Being rejected is painful, but many instances of rejection are your opportunities for learning, too. Rejection sends a powerful message so you need to make sure that you are reading the right message into any rejection you experience. You can only accomplish these two tasks: learning and responding to the...