Managing Poor Performance

A deadbeat employee is an employer's nightmare. You know the occasional employee I am talking about. He doesn't show up for work, calls in sick, and milks the time off policy, always walking on the edge, but never falling off. He walks the edge of the work policies and processes, too. He does just enough to stay employed but doesn't grow...

Consultant and writer, Ferdinand Fournies, makes key points about managing employees in his book, Why Employees Don’t Do What They’re Supposed to Do and What to Do About It. He says that one reason employees don't do what you want them to ddo is that employees don’t know what they are supposed to do. Managers play the essential role in helping...

If you want to improve employee performance, think about your daily conversations with employees. No better opportunity exists to reinforce and help refine excellent employee performance. You discuss new projects, talk about overdue assignments, give updates about completed tasks, and more. Use these conversations to reinforce the importance of...

Looking for a step-by-step coaching approach you can use to help an employee improve his work performance? This approach avoids discipline and produces great results.

Use coaching to help employees improve their performance. These tips will help you coach employees effectively so that they can contribute and succeed.

If you manage people, work in Human Resources, or care about your friends at work, chances are good that one day you will need to hold a difficult conversation. As an example, people dress inappropriately and unprofessionally for work; personal hygiene is sometimes unacceptable. These steps will help you hold difficult conversations when people...

Do you have responsibility for supervising the work of others? If so, you know that employees don't always do what you want them to do. On the one hand, they act as if they are competent professionals. On the other, they procrastinate, miss deadlines, and wait for instructions. So, what's a supervisor to do? Performance management is your answer. You must begin by finding out why the employee is not meeting your expectations. This checklist for employee performance management will help.

After coaching from a manager yields no improvement in the job performance of an employee, written disciplinary actions must begin. Written disciplinary actions protect both the company's and the employee's interests. In managing employee performance day-to-day, disciplinary actions play a role. Think about these issues as you pursue...

Looking for a format that's a winner when you want to help an underperforming employee succeed? The purpose of a formal Performance Improvement Plan is to help an employee succeed. This format enables you to set goals, establish measures, conduct review sessions and chart progress. Not convinced of the need for this procedure? Check out my introduction to the form. You'll be happy you did.

At what point does an employee's behavior get in the way of accomplishing work? What do you do to manage the problem behavior of others? Read this excellent article by Dr. Joni Johnston.

Good reading for every manager and supervisor. Are you psychologically prepared to address the problem behavior of your workers? Your work place will be better off if you do.