Superior Workforce Checklist Continued
For a high performance, superior workforce, you need to provide effective communication of direction, performance development planning with each staff member, and regular feedback so people know how they are doing.
2.Provide the direction and management needed to align employee interests with your organization's goals and desired outcomes.
- Provide effective supervisors who give clear direction and expectations, provide frequent feedback and demonstrate committment to staff success.
- Company direction, goals, values, and vision are communicated frequently and in memorable ways where possible.
- You provide a motivating work environment. See the Motivation Center to learn how.
- You provide an empowering, demanding, commitment-oriented work environment, with frequent mention of company goals.
3. Quarterly Performance Development Planning (PDPs) meetings are held that establish aligned direction, measurements and goals. See the Performance Management Resource Center.
- Performance and productivity goals and measurements that support your organization's goals are developed and written.
- Personal development goals are agreed upon and written. These can range from attendance at a class to cross-training or a new job assignment.
- Most importantly, progress on the performance development goals is tracked for accomplishment. (Central tracking ensures the development of the entire workforce.)
4. Provide regular feedback. (How to Provide Feedback That Has an Impact)
- Effective supervisory feedback means that people know how they are doing daily, via a posted measurement system, verbal or written feedback and meetings.
- Develop a reward and recognition system that tells people clearly what you want from them. It must also help people feel appreciated and recognized for their efforts.
- Develop a disciplinary system to help people improve areas in which they are not performing as expected. The system is written, progressive, provides measurements and timelines and is regularly reviewed with the staff member.
