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    The About.com Articles and Content from 2004 Top

    Seven Tips About Successful Management
    An effective, successful manager pays attention to many facets of management, leadership and learning. He or she displays characteristics that make people want to follow them. Here are seven tips for people who want to be successful managers.

    Your Tip of the Week for Success in Work and Life
    Looking for an immediate positive thought or an idea to pick your spirits up? Want good ideas, thoughtful quotations, self-motivation ideas, working well with people tips, newsletter fillers, news about trends affecting workplaces and more? Once a week, Your Tip of the Week for Success in Work and Life will uplift your spirit, make you smile, touch your heart and provide useful information.

    Tips for a Better New Employee Orientation
    Want to know what modern organizations are doing with new employee orientation? It's not your traditional signing of policy acknowledgements. Find out what's new in employee orientation.

    Reference Checking
    Checking job or employment references is time-consuming and frequently unsatisfactory, as many employers, despite recent legislation, refuse to offer more than dates of employment, salary history and job title. Here is the format I use to check references. Take a look; it provides a format for reference checking that you'll find helpful.

    Job Offer Letter
    Looking for a sample job offer letter? Your candidates appreciate the job offer terms spelled out in detail. Use this job offer letter as a base for developing your own employment offer.

    Initial Phone Screening: Telephone Interview
    The telephone interview or candidate screen allows the employer to determine if the candidate's qualifications, experience, workplace preferences and salary needs are congruent with the position and organization. The telephone interview saves managerial time and eliminates unlikely candidates. Review the suggested format.

    Job Candidate Evaluation Form
    You want samples and examples, so, this featured tool is a Job Candidate Evaluation Form. Useful for comparing candidates, it also gives your interviewers information about the skills they need to assess in each candidate. Take a look and remember, you can print a printer-friendly version.

    Free E-course: Recruit and Hire the Best
    Recruiting the best employees for your organization is an ongoing challenge. If you're looking for solid, proven best practices and up-to-the-minute ideas in recruitment, interviewing and selection, you've found the right course. Sign up today!

    Recruiting Stars: Top Ten Ways to Get Great Candidates
    Looking for talent? The smartest employers, who hire the best people, develop a pre-qualified candidate pool before they need to fill a job. You can develop relationships with potential candidates long before you need them. These ideas will also help you create a large pool of candidates when you have a current position available.

    How to Recruit and Hire the Best: A Checklist for Success
    Want to recruit and hire a superior workforce? This checklist will help you systematize your hiring process. The checklist helps you keep track of your recruiting efforts. It communicates both the recruiting and the hiring process and progress in recruiting to the hiring manager. Take a look and provide feedback.

    Internal Job Application for Career Opportunities
    Looking for a format to use for your internal job application process? You do post job openings for your internal staff first, right? This form will give you a head start as you develop your internal job application and career opportunities process for current employees. Take a look and feel free to use or modify the form to meet your organization's needs.

    Build a Strategic Framework: Mission Statement, Vision ...
    Organizations whose employees understand the mission and goals enjoy a 29 percent greater return than other firms. U.S. workers want their work to make a difference, but 75% do not think their company's mission statement has become the way they do business. Read more to find out how to develop a successful strategic framework for your organization and yourself.

    The About.com Articles from 2003 Top

    Holiday Job Searching
    Many job seekers are convinced that job hunting between Thanksgiving and the middle of January is a waste of time. If you buy into this myth, you are losing one of the better job searching seasons of the year. During this season, you enjoy reduced competition for jobs and more. Debunk the common job searching myths.

    Top Ten Ways to Show Appreciation
    You can tell your colleagues, coworkers and staff how much you value them and their contribution any day of the year. Trust me. No occasion is necessary. In fact, small surprises and tokens of your appreciation spread throughout the year help the people in your work life feel valued all year long.

    Stress Less for the Holidays
    Want to keep productivity and employee spirits positive during the holidays? Are you looking for ways to relieve holiday-related stress that your employees may experience during this time of the year? You can start by not causing stress. Then, here are fifteen ideas for alleviating the holiday stress that exists.

    Singing the Job Search Blues: A Viewpoint From the Candidate's Side of the Table
    My recent article about "How to Make a Potential Employer Fall in Love With You" sparked both praise and controversy. There are two perspectives to every job search issue. In fact, a Forum reader said,"Want a job search perspective from the other side of the desk?" Want to hear more? He gave employers plenty of good, common-sense advice. Check out the resulting article.

    How to Walk Your Talk
    If you work in an organization, you’ve heard this complaint repeatedly. Leaders and managers say they want change and continuous improvement but they don’t walk their talk. The power of an organization’s leaders in creating the organization’s values, environment, culture and actions is immeasurable. Want to know how to “walk your talk” to enable organization change and improvement? Want to take the power away from oft-repeated employee complaints? Start here to learn how to walk your talk.

    Build a Mentoring Culture
    What does it take to develop people? More than writing “equal opportunity” into your organization’s mission statement. More than sending someone to a training class. More than hard work on the part of employees. What development does take is people – from the CEO’s office to the mailroom – people who are willing to listen and help their colleagues. Development takes coaches, guides and advocates. People development needs mentors. Learn more.

    10/22/03 - How to Reduce the Cost of Advertising: Adventures in Advertising
    It’s expensive to advertise available positions in newspaper classifieds and online. You can significantly reduce the cost of online advertising and classified advertising with a bit of effort and rewriting. The cost savings is definitely worth your time. Want to know more? I'll share a recent experience.

    10/10/03 - Your Image Is You
    Successful people believe their success is attributable to a pattern of mutually beneficial interpersonal relationships, as much as it is due to technical skills or business knowledge. Your communication and the image you present create the first impression - often the lasting impression - on the people you meet. Want a more professional image?

    10/03/03 - Taking the Suck Out of the Information Vacuum
    The report from the Columbia Accident Investigation Board is in, and it's not pretty. NASA recently concluded that the Columbia Space Shuttle tragedy had as much to do with failed management practices and a work environment that discourages upward feedback and open communication, as the foam that hit the shuttle's side. This should be a wake up call for all businesses.

    09/17/03 - How to Make a Potential Employer Fall in Love With You
    Looking for ways to impress a potential employer? Want to make your resume or job application stand out from the pack? In the past few weeks, I've reviewed 485 resumes and applications for 18 different positions. I've interviewed 23 candidates and brought six back for a second, more intense round of interviews. Believe me, I can tell you what rang my chimes.

    09/07/03 - Working With Recruiters: What Is a Recruiter ... Really?
    Curious about the role of the recruiter in your job search? Who pays the recruiter? What do you want to look for in a professional recruiting firm? What recruiting scam do you want to avoid? These questions and more are answered about recruiters.

    08/23/03 - Spice Up Your Company Meeting: Ten Tips for Meeting Planning
    Are you the planner of the monthly or periodic company or department meeting? They can be deadly dull if you're not careful. You know the drill. A bunch of talking heads line up to give people important company information. People are interested, but the most effective meetings woo their attention with thought-provoking questions and answers, audio-visuals and participation. Learn more.

    08/13/03 - Outsourcing: A Strategic Solution
    Looking for ways to potentially cut costs and unburden your shrinking Human Resources staff members? Do you have staff working until six and seven at night? Are you going home each day feeling as if you will never catch up? If so, join the crowd - or choose not to join. Outsource instead.

    08/03/03 - How to Get a Seat at the Executive Table: Ten Tips
    Staff functions in an organization have the potential to positively impact every aspect of the organization - if allowed. The first step toward having the impact you desire is to gain access to the people who make decisions and the meetings and other informal settings in which decisions are made. Not up to you, you may think? I think your inclusion is almost completely up to you. Find out more.

    07/21/03 - The Stuff of Work: Ethics and Assets
    Most people don't give company assets a second thought until they are lost, stolen or broken. Herein lies the problem. Employees must understand that ethical behavior is demonstrated not only in how they act toward others but also in how they treat property that doesn't belong to them. The key to success is understanding who owns what and what boundaries exist for its use. Learn more.

    07/14/03 - Performance Management Center
    A performance management system helps you hire people with the talents and skills you need. You then build upon those talents and skills through employee development and performance management and feedback. These are the only actions that work to create "engaged" employees. As many as 70 percent of employees are not "engaged." Intrigued? Check out my newest article and resource.

    07/07/03 - Eight Hiring Mistakes Employers Make: From Application to Interview
    Hiring decisions that result in "bad" hires sap your organization's time, training resources, and psychic energy. These are the top hiring mistakes to avoid during your recruiting and hiring process. Do these eight activities with care; your recruiting, interviewing and hiring practices will result in better hires. Better hires will help you develop a strong, healthy, productive, competitive organization.

    06/26/03 - Want a Superior Workforce?
    You can hire the best and develop the rest of your employees. These seven practices will help you develop a high performance, superior workforce that is focused on continuous improvement. And, what's more important than that for you?

    06/19/03 - Motivation Center
    Every person is motivated. The challenge at work is to create an environment in which people are motivated about work priorities. Find out how at the Motivation Center.

    06/12/03 - Books That Enlighten Management Thinking
    My current fabulous book finds illuminate and clarify aspects of management, organization development, productivity, marketing, business and change. Not management books, per se; they address universal organizational issues. Find out more.

    06/05/03 - The Darker Side of Goal Setting: Why Goal Setting Fails ...
    Why don't most people set and achieve personal goals, career goals and business goals? Goal setting is a positive, powerful practice when it ignites enthusiasm and provides clear direction. When practiced poorly, however, goal setting also has a serious downside which can undermine your success. Learn more.

    05/29/03 - Create Your Own Path: Career Promotion Tips
    Tired of watching others advance their career as you continue to exceed all expectations, without promotion, in your current job? Successful workers create their own path to promotion; they don't rely on luck. Self-promotion is key to career success.

    05/22/03 - Tips for Determining a Motivating Salary
    Information online makes researching salary ranges easier than setting salaries has ever been in the past - but, also trickier. The role of salary in helping you create a motivated, contributing work force is inestimable. These tips will help you address pay and salary issues in a way that contributes to employee motivation in your organization.

    05/15/03 - New on the Site for May
    Take a look at what's new for you on the site for May. Your Guide writes a monthly note that updates readers about interesting facts in the HR world. Visit for your monthly update.

    05/08/03 - Compress Your Job Search Timeline
    A critical factor in life and business is resilience in the face of adversity. The question people who are unemployed or unhappy with their present job ask, is will my resilience last long enough for me to find a new job. Find your next job faster.

    05/01/03 - Salary Trends for the Forward Thinking
    How to research salary online, is the most frequent request made of SHRM. Thus, the importance of salary to attract talented people, retain key employees, and maintain an excited, motivated workforce, can’t be underestimated. And, life at work is changing.

    04/21/03 - Interviewing Styles: Tips for Interview Approaches
    Interviewing is often just as stressful for the interviewer as it is for the job seeker. Knowing the different types of interviews, and why and when they are successful, can help make your interviews more comfortable for both parties. Find out more.

    04/14/03 - Support Your Company's Brand
    Want a seat at the executive conference table? You need to understand and support the business and emotional importance of your organization's brand. You are in charge of the people actions and issues that support your business brand - or not. Find out more.

    04/07/03 - How To Manage the Perfect Project
    Want to complete projects successfully - on-time, within budget, and involving the appropriate people to ensure integration? These steps will ensure you practice effective project management. Check them out.

    04/03/03 - Fear During War
    The enemies of America and the free world depend upon our fear for their success. Fear is normal during war. You can, however, mitigate the impact of fear on both the individual and the workplace if you implement these actions and ideas.

    03/31/03 - What's New for April?
    Take a look at what is new on the site and the dates to celebrate in April. Find a note from the Guide and best wishes for a happy month.

    03/26/03 - Women and Work: Then, Now, and Predicting the Future for Women in the Workplace
    Tired of reading about Carly Fiorina and other successful women who are the poster faces for the 'you've come a long way, baby' spin doctors? What is happening for other women in the workforce? Notably, what does the future hold for women and work?

    03/19/03 - Coaching for Improved Performance
    Looking for a step-by-step coaching approach you can use to help an employee improve his work performance? This approach avoids discipline and produces great results.

    03/12/03 - How Do You Know When It's Time for You to Go?
    Are you feeling increasingly unhappy about your job? Sometimes, it really is time to quit your job. Take a look at these reasons to determine whether it's time to quit the current job or identify adjustments that will re-invigorate your job and career. Find the top ten reasons for quitting your job.

    03/07/03 - We Serve Those Who Serve
    What you need to know about reservist reemployment after military service in the armed forces is the focus of this article. I'm looking for authoritative online sources for information about countries worldwide. Please send email to the Guide with your suggestions.

    02/29/03 - Human Resources Policy and Procedure Directory
    When I think of the most frequent email messages I receive, requests for sample and example policies, procedures, and handbook wording are among the most frequent. In response, I am compiling this resource for your use: sample and example policies and procedures. If you have written for your organization or found an effective policy, procedure, or guideline online, please send email to the Guide. If you are willing to share yours or recommend an online resource, please send an email with "Policy" in the subject line of the email.

    02/22/03 - Human Resources Employment Directory
    Look no further for everything you need in one spot about employment - links to the Department of Labor, laws, OSHA, and informational content. Start here when you develop policies, procedures or your handbook.

    02/15/03 - Motivating Your Staff in a Time of Change
    In today's turbulent, often chaotic, environment, commercial success depends on employees using their full talents. Yet in spite of the myriad of available theories and practices, managers often view motivation as something of a mystery. Learn more about motivation and get a motivation checklist.

    02/08/03 - How to Provide Feedback That Has an Impact
    Make your feedback have the impact it deserves by the manner and approach you use to deliver feedback. Your feedback can make a difference to people if you can avoid a defensive response.

    02/01/03 - What's New for February at About Human Resources?
    A message for readers that highlights special February events, GuideSite content that illuminates these events, and a roundup describing all of the new material at this site, are here.

    02/01/03 - Receive Feedback With Grace and Dignity
    Interested in hearing about how others view your work? Make it easy for them to tell you. If they think you'll appreciatively consider their feedback, you'll get lots more. And, that is a good thing, really.

    01/26/03 - When Generations Collide at Work - Quiz
    In every workplace, at least three generations, with all their different needs and wants, try to peacefully co-exist. This quiz, from the authors of "When Generations Collide," will give you insight into the needs and wants of Boomers, Gen Xers, Traditionalists and Millenials. Curious?

    01/19/03 - It's Not About the Resume
    Why do so many job searchers focus on writing and rewriting the resume? Because most people don't know what else to do to ace a job opportunity. The resume is a concrete, accomplishable tool for job search. What else will the successful job search emphasize?

    01/12/03 - Five Tips for Effective Employee Recognition
    Employee recognition is not just a nice thing to do for people. Employee recognition is a communication tool that reinforces and rewards the most important outcomes people create for your business. When you recognize people effectively, you reinforce, with your chosen means of recognition, the actions and behaviors you most want to see people repeat. An effective employee recognition system is simple, immediate, and powerfully reinforcing.

    01/05/03 - Use Training and Development to Motivate Staff
    Want to keep your staff motivated about learning new concepts? The quality and variety of the training you provide is key for motivation. The structure of your training programs brings 'em back for more. Learn more.

    The About.com Articles from 2002 Top

    12/27/02 - Got the Layoff Blues?
    Here's hope and help. Whether you're an employer dealing with downsizing and layoffs or an employee looking for a new work home, these resources will help. Find job search ideas and interviewing techniques. Learn how the best employers treat the survivors of their layoffs. Get in touch with your dreams; set your goals; we'll help you chart your future course. You don't have to do this alone. The Guides at About can help.

    12/20/02 - How to Gift the Boss or a Special Co-worker
    It’s an age-old dilemma and it comes up several times each year. What do you do for that special boss or co-worker on their birthday, their company anniversary, their engagement, the birth of their child, or to celebrate the holiday season. Gift-giving occasions are endless – and endlessly challenging. UPDATED.

    12/13/02 - Best Practices in Interviewing
    You want to interview potential staff and effectively select the people who best fit your organization's needs. To do this, your interview process, interview questions, and interview exchanges must be legal, ethical, and not offer assurances that potential staff can interpret as promises. Want to know more about interviews?

    12/06/02 - About and Primedia Diversity and Multiculturalism Special
    With an emphasis on the special skills, strengths, wisdom, and differences that each person brings to the workplace, this About - Primedia Special Report about diversity and multiculturalism celebrates our differences and our similarities.

    12/01/02 - What's New for December, 2002?
    Take a look at the resources that have been added to the site for December. Comprehensive topic development continues along with indexes and a FAQ that will help you find everything you need. A special note for you that highlights the month's opportunities is here as well. Happy December.

    11/30/02 - Top Ten Human Resources Management Books for Small Business
    Looking for recommended small business Human Resources books that will help your small business start Human Resources programs, processes, and systems that are legal and helpful from the beginning? Take a look at these books which help you address your small business Human Resources issues with wisdom and excellence. They'll bring you great success with your employees.

    11/23/02 - Top Ten Audio Books About Management for Road Warriors
    Do you commute? Travel between offices? Drive to clients or customers? If so, forget talk radio and listening to music and news. These audio books about business management for the Human Resources road warrior will help you learn while you travel. Listen to business, management, and Human Resources audio books on tape. Unabridged where available.

    11/16/02 - Top Ten Management Books for the Human Resources Book Shelf
    Certain business and management books belong on the book shelves of every Human Resources office. These are the Human Resources books you'll reference repeatedly. When managers seek your help to deal with problems or opportunities, you'll share or recommend these business and management books. Some are old, some new, but all are worth your reading and book review time. We begin a series.

    11/09/02 - Top Ten Human Resources Books for Human Resources Staff
    Building a foundation library for you and your Human Resources staff? These book reviews will help you select the core Human Resources, business, and management books critical to your reference collection. Find the information you need fast with these recommended Human resources, business, and management books. These book reviews will save you research time. Check them out.

    11/02/02 - Ten Recommendations for the Welcoming HR Office
    You’ve heard the term, "dress for success," applied to clothing people wear to work. Let’s apply the same concept to your office. Certain items are “musts” for a well-dressed, welcoming environment for people. Is your office complete without these?

    10/25/02 - Create a Very, Merry Holiday Season: Tips for a Stress-free Holiday Season
    You can have a stress-free holiday season if you do four things right. Keep your expectations rational, take care of yourself, take control of your time and limit your commitments, and embrace your family and friends. Want to know more?

    10/16/02 - Downsizing With Dignity
    Downsizing (or redundancy) is a toxic solution. Used sparingly and with planning it can be an organizational lifesaver, but when used repeatedly, without a thoughtful strategy, it can destroy an organization's effectiveness. How you treat people really matters. Learn more.

    10/12/02 - Performance Management Special
    Check here first for all the information you need to establish an effective, people-oriented performance management system in your organization. Retain your top talent and accomplish your organization's goals with your performance management system. Find out how.

    10/09/02 - You Get What You Request and Reward
    Performance management encompasses the important people issues in your organization. Performance management includes the entire relationship you have with the people you employ. Performance management is a whole work system that begins when you define a job. Learn more.

    10/02/02 - All You Have Is Your Integrity: Why Leave It to Chance?
    Everyone knows right from wrong. Right? Wrong. That's why business ethics is currently on the media front page. When daily, the next Enron story hits the wires, you ignore business ethics issues at your peril. Don't leave business ethics to chance.

    09/25/02 - You Can Make Their Day: Ten Tips for the Leader About Building Employee Motivation and Morale
    You can make their day or break their day. Your choice. No kidding. Other than the decisions individuals make on their own about liking their work, you are the most powerful factor in employee motivation and morale. Learn ten tips for creating a workplace with high employee motivation and morale.

    09/18/02 - Your 401(k) Plan is a Recruiting Magnet
    Competitive base pay, medical insurance and a 401(k) plan are the must have benefits necessary to attract and keep talent in your company. This makes your 401(k) and other retirement benefits cornerstones for your Human Resources recruitment and retention strategy. Do you know everything you need to know to serve as the "go-to" source for this information?

    09/11/02 - Celebrate Life: Workplace Remembrance of September 11
    People in workplaces around the world will remember September 11, 2001 as a day of tragedy, sorrow, remembrance, honor, and celebration. To commemorate September 11, while there is much to mourn and memorialize, there is also much to honor and celebrate. To appropriately honor the individuals, families, and workplaces affected, your remembrance must provide the opportunity for both mourning and for celebration. Find out more.

    09/02/02 - Celebrate Labor Day
    People work for many reasons including love, money, and creating a successful future. Celebrate Labor Day with our special resource about Labor Day, labor unions, compensation, salary, bonuses, benefits, and more.

    08/30/02 - What People Want From Work
    Some people work for love; others work for personal fulfillment. Others like to accomplish goals and feel as if they are contributing to something larger than themselves, something important. Whatever your personal reasons for working, the bottom line, however, is that almost everyone works for money. Find out the latest thinking and research about what people want from their work.

    08/25/02 - Performance Consulting, Measurement, and Improvement Books
    Effective performance consulting and training can provide big payoffs for the employer in increased staff productivity, knowledge, loyalty, and contribution. These resources increase your ability to do performance consulting, measure performance improvement, and provide resultant training using internal staff. Increase your self-sufficiency in performance consulting and improvement.

    08/18/02 - Working With People at Work Tip 2: Manage Competing Conversations
    Want to develop effective working relationships with people at work? Effective interaction by people in business meetings can create effective work relationships. Effective group meetings manage the interaction of difficult people holding competing conversations.

    08/11/02 - Working With People at Work Tip 1: Just Like Me: Search for Similarities
    Want to develop effective working relationships with people at work? Start with similarities, not differences, among people when you build relationships. As a human resources professional, manager, supervisor, co-worker, staff member or business owner, effective work relationships are critical for your success.

    08/04/02 - Why an Effective Job Description Makes Good Business Sense
    The job description is a communication tool significant for your organization's success. A poorly-written job description creates workplace confusion, hurts communication, and makes people feel as if they don't know what is expected from them. Read words of wisdom and warning about job descriptions.

    07/25/02 - Top 8 Business and Management Book Reviews: Must-Do Reading
    These business books are my current favorites for managers, supervisors, and Human Resources professionals. Management topics are often boring; these books offer new and useful ideas in a readable format. These books won't put you to sleep. I promise! These book reviews tell you why.

    07/17/02 - The Time of Your Life: Top 10 Time Management and Productivity Tools
    Take a look at these top ten time management and productivity enhancement tools. From my Palm and its keyboard to my favorite, current, stress-free productivity boosting book, you'll get ideas that will help you best use the time of your life, too.

    07/10/02 - Fight for What's Right: Ten Tips to Encourage Meaningful Conflict
    Conflict avoidance is most frequently the topic when conflict in organizations is discussed. Conflict resolution - as quickly as possible - is the second most frequent topic. This is bad news because meaningful conflict is a cornerstone in healthy, successful organizations. These tips will help you initiate and encourage positive conflict.

    07/03/02 - Recruiting and Retention Special
    Finding the best possible people who can fit within your culture and contribute within your organization is a challenge and an opportunity. Keeping the best people, once you find them, is easy if you do the right things right. Take a look at the helpful features in the Primedia/About Industry and Business Recruiting and Retention Special.

    06/26/02 - Top Ten Recruiting Tips
    Recruiting ideas, facts, and myths permeate the hiring field. Check out these tips for some of the best recruiting and hiring practices. They're research-based and recommended to you for hiring great employees.

    06/19/02 - Why You Really Ought to Want to Love Your Work
    Are you working more, enjoying it less, and dreading the time you spend most days at your work place? If you answered "yes" to this question, take time this summer to explore your current career choice and consider all of the other options life has to offer. You spend a substantial portion of your life at work. Why not make that time as professionally and personally rewarding and fulfilling as possible?

    06/12/02 - What's New at About Human Resources?
    Frequent visitors will want to bookmark this page to quickly link to new and exciting content on the About HR site. Want to know what's new and worth your reading time? Learn what Susan's reading here. Check here first for new articles, products, and recommendations.

    06/05/02 - Top 10 Books for Job Seekers and Career Changers
    Thinking about your current job search or a career change? For dads, grads and others, these books will help you find your way. Learn about the job market. Translate your most important needs, interests, and goals into a rewarding career. Find techniques for a successful job search. These are my long term favorites. Gift a favorite person with the opportunity to explore their desired future.

    05/26/02 - About Industry and Business Training Special
    Visit the About Industry and Business Training Special for up-to-the-minute human resources and business information about how to make training and new employee orientation effective in your organization. View links to the best training sites on the Web.

    05/19/02 - Training: Your Investment in People Development and Retention
    The right employee training, development and education at the right time provides big payoffs for the employer in increased productivity, knowledge, loyalty, and contribution. Learn the approaches that will guarantee a return on your investment.

    05/12/02 - The Best of Effective Networking for Professional Success
    What propels your career success whether you are self-employed or work for others? Networking with as many people as possible. Your business success is a result of the power, reach and depth of the relationships you cultivate. Want to know more?

    05/05/02 - People Power Your Small Business
    Your small business has unique people opportunities and challenges. Some are unique to small business. Others, you share with organizations of any size. The good news? Best practices exist. Proven solutions to the troublesome issues you face with your human resources programs, policies, and approaches are available. I'll highlight some of the most important time investments and solutions for the small organization. These also apply to start-ups, and provide a basic HR framework for any business.

    04/28/02 - Top 6 Work-Life Balance Books: Your Family-Friendly Future
    Spring is the season for Mother’s Day, Father’s Day and Family Support Month. Concurrently, work-life balance is a hot issue in the HR field. Searching for ideas and examples of innovative approaches to recruiting and retaining employees? Start here.

    04/21/02 - Employee Orientation: Keeping New Employees on Board
    New Employee Orientation is a critical factor in helping a new person develop a productive, lasting relationship with your organization. Here are tips, tools, and examples for people orientation processes that promote longevity and loyalty.

    04/14/02 - Top Picks: Reward, Recognition, Award, and Thank You Ideas
    Looking for convenient, appreciated, reasonably cost-conscious ways to reward, recognize, demonstrate your appreciation, award, and say "thank you" for contributions that people make at work? These ideas will help.

    04/07/02 - The Power of Positive Recognition
    Prioritize recognition for people and you can ensure a positive, productive organization. Belief that recognition is positive is common among employers even if not commonly carried out. Why is recognition so closely guarded in many organizations? Here are tips to help you recognize people more often.

    03/22/02 - Tips for Managing Stress and Change at Work
    Stress is normal. You need some stress to perform your best. The key for management? Determine the right amount of stress that will give you energy, ambition, and enthusiasm versus the wrong amount which can harm your well-being. Here are five tips.

    03/10/02 - Use Performance Management to Help People Succeed and Improve
    Are you fed up with the return on investment you experience with your current performance appraisal? Ready to change your approach? You can improve productivity, motivation, and morale by handling performance management and development in new ways.

    03/03/02 - Fun and the Bottom Line: Using Humor to Retain Employees
    As more organizations reengineer, merge, downsize, and even capsize, employees confront uncertainty daily. The rules keep changing and since most have little control over the rules, the result is often a sense of powerlessness. This translates into increased stress, decreased wellness, demoralization, absenteeism, and lower productivity. Humor could be the cure.

    02/24/02 - Use Your Team for Recruitment: A Retention Strategy
    How would you like to increase your candidate selection pool, add value to interviews, heighten employee loyalty, build supportive peer relationships, and improve retention rates simultaneously? By implementing a team recruitment strategy, you can achieve this. Find out how.

    02/21/02 - Creating High Morale Workplaces
    Are you interested in resources that will help you create a work environment that fosters high staff morale, productivity and motivation? Start here to retain your best employees and create the work environment in which they will thrive.

    02/14/02 - Manage Your HR Career
    Are you mid-career and wondering what's next? Are you deciding whether HR is the career for you? Learn how to get started and how to explore your mid-career options. This resource is completely updated for your use.

    02/03/02 - Community - Gone? Or Just Harder to Find?
    Community is breaking down in America with serious implications for volunteerism, charity-giving, religious practices, neighborhoods, friendships, family, democracy, and society. There are implications for work, family, and self. Find out more.

    01/28/02 - Top Picks: Toss Out Your Dusty, Old Appraisal System: Best Performance Management Books
    Performance appraisal systems don't work as traditionally practiced. The people who do them and the people who get them, despise the process. You need to provide feedback and measure and reward contribution. Create a better system with these books.

    01/15/02 - Catch the Wave: Six Training Trends
    The wave of the future of training is breaking on the shore. It's dissolving old ways of thinking and asking organizations to look at training in a whole new way. Why? Because much of what organizations did for years in training failed to produce the desired results, if expected outcomes were defined at all. Yes, results. Find out more.

    01/06/02 - Four Trends Shaping Your Future
    It's tough to write about trends. Writing requires separating what is likely to happen from my own wishful thinking about what ought to happen. Add my fears, concerns, needs, and wishes for your success … You get the picture. If you're not yet thinking about these possibilities and opportunities, it's time to start.

    The About.com Articles from 2001 Top

    12/27/01 - Laughing Your Way to Organizational Health
    Workplace wellness is a serious issue. With stress-related-illness and burnout becoming household words, you are increasingly looking for ways to keep your workforce happy, healthy and productive. David Granirer's humor insights tell you how.

    12/20/01 - How to Build a Teamwork Culture: Do the Hard Stuff
    Team building is creating a work culture that values collaboration. In a teamwork environment, people assimilate the belief that "none of us is as good as all of us." Gain great teamwork tips, my favorite ice breaker and a fun team building activity.

    12/15/01 - How to Gift the Boss or a Special Co-worker
    It's an age-old dilemma and it comes up every year. What do you do for that valued boss or co-worker on a special occasion? Gift-giving opportunities are endless - and endlessly challenging. Help is here. These gifts are appreciated and cherished.

    12/08/01 - Top Picks: Posters That Reinforce and Sustain Your Culture
    Your culture is a result of the values, experience, and behaviors shared by its employees. You can see your culture live in your language, symbols, stories, and work practices. Emphasize the values and culture you desire with motivational prints.

    12/02/01 - Top Picks: Accelerate Your Work Team Success
    Many people view team-based, horizontal, organization structures as the best design for involving all employees in creating business success and profitability. If you're intrigued by this belief, these books will help you capitalize on team power.

    11/25/01 - Twelve Tips for Team Building
    People in every workplace talk about building the team, working as a team, and my team, but few understand how to create the experience of team work or how to develop an effective team. Here are twelve tips for building successful work teams.

    11/22/01 - Predictors and Promises for Your HR Future
    If you wish to jump start your progress in the HR profession, these books will tell you where to invest your time and attention. They are recent, on-target, study-based and key for professional growth. They identify key trends for you to adopt now.

    11/19/01 - My Favorite Recent Business Reads
    Business books are often boring. They offer few "real world" examples of the touted philosophy or recommendations in action. I've selected these books; they're the best I've read recently. They'll hold your interest and demonstrate theory in action.

    11/15/01 - Little Books With Big Impact
    One current trend in business books is the short book, often written as a story or fable. These books are approachable, useful and may help encourage more people to read. They pack a solid punch in a small package. Read about some of my favorites.

    11/12/01 - Books About Consulting
    Looking for ways to find clients, keep clients happy and hone your consulting skills? If you're starting a practice, even internal, these books will save you time. Experienced consultants may have missed these informative, special choices. Take a look.

    11/07/01 - Before You Buy a Business Book
    Avoid the siren call of the latest and greatest business book. When you spot a book that says, "buy me," resist the urge unless you can use the book right now. I own so many unread books. These tips can help you avoid the same needless expenditures.

    11/01/01 - Are You Getting the Best Benefit From Your Benefits?
    Is your benefits package giving you the payback you deserve in increased employee appreciation and satisfaction? Chances are, it's not. Employees only understand and appreciate part of the employer's cost of the benefits they receive. Learn more.

    10/18/01 - My Favorite Online Business E-card Shops
    Nothing beats an online greeting when you want to communicate a sentiment, a reaction, or an observation quickly and informally. Pleased? Send congratulations. Sad? Send sympathy. Many of you enjoy sending free cards; here are more opportunities.

    10/13/01 - Reducing Sources of Conflict at Work Just Makes Sense
    While it's unfortunate managers applied the company 'no flag' policy on the national day of remembrance, it's a well-founded policy which other workplaces ought to imitate. They'd reduce potential employee conflict. A reader offers a second opinion.

    10/06/01 - The Workplace in a World at War
    In the aftermath of the attack on America, organizations are addressing issues of safety, security, sorrow, sensitivity, stress and staffing. Here are the conversations taking place in workplaces around the world. If you're not discussing these issues, maybe you should be.

    09/26/01 - Mourning Needs Not Met
    On the national remembrance day, a Florida company deprived its employees of their right to take comfort in the sight of the American flag. Why? Because the company had a long held policy that did not permit political or religious expression at work. Read the whole story.

    09/13/01 - When Tragedy Strikes...
    The Kennedy assassination, the Challenger explosion, and the terrorist attack on the World Trade Center and Pentagon are among America's unconscionable tragedies. Many hear the news at work. Learn what you can do to ease the pain and encourage hope.

    09/09/01 - Twenty Dumb Things Organizations Do to Mess Up Their Relationships With People
    Twenty things you'd never do - right? You'd be surprised how often I encounter these approaches. Sadly, they are generally implemented or proposed to accomplish all the right things for people and the organization. Don't miss these. Add your own.

    09/01/01 - How to Add Value in Continuing Strategic Change
    HR is the stabilizer and champion during organizational change. HR adds value by ensuring change efforts deliver lasting results. How? Use a principle-based approach to promote stability and manage your organization's embedded polarities. Learn more.

    08/23/01 - Elan at Work
    Are you capturing the ardor and the spirit of your work force? You want to maximize contributions from people. You want to fuel excitement. You want people to fulfill dreams, plans and needs. You want to be the chosen, valued employer. Find out how.

    08/13/01 - Foster Success for People: Two Musts for Motivation
    Tired of hearing that people are your most important resource? That's fair. These buzz words sound trite today. How about a better statement of belief? People are your only resource. Love them and help them grow or lose them to an employer who will.

    08/05/01 - HR Tool: Ask Right to Hire Right
    Looking for a simple, yet effective way to immediately improve your interviewing and staff selection process? Define the characteristics you'd most like to have in a new employee. Then, develop questions that help you assess the applicant's fit.

    07/29/01 - True Empowerment Wins
    Confused about the legitimate role of employee teams and committees in a non-union work setting? If so, you are not alone. Employers have been cautious for years. A new NLRB decision may shed some light. Truly empowered teams rock. Read more.

    07/22/01 - Ten Tips to Prevent Vacation Downtime
    Summer brings heavy vacation time to organizations. Vacations tax your resources and keep you shorthanded. Work is undone. Customer service suffers. Does this scenario have to happen? Not if you use these ten tips for work coverage. Check them out.

    07/10/01 - HR Tool: Grow Your Strategic Consulting Skills
    What does your organization need from you as an HR professional in the twenty-first century? I'll bet it's less rulemaking and administration and more about consulting, customer-focus, measuring results and value-added activities. Find out how.

    06/24/01 - It's All About the Managers...Duh!
    The keys to financial success in business are not the strategies or the systems of the firm. The character and skill of managers, who practice what they preach, and know how to coach employee performance and morale are what count. Learn more.

    06/17/01 - Sick Leave Abuse: A Chronic Workplace Ill?
    Unscheduled employee absences are increasing. If you apply creative strategies to leave, attendance, and absenteeism management, you can keep people coming to work. You'll increase workplace productivity and add value to your bottom line.

    06/10/01 - It Can Happen Here
    A very real, clear and present danger lurks just beyond the consciousness of most people who work together. It is the potential for violent actions to occur in your workplace. Increasingly, the Human Resources function is both the target and the organization's first line of defense for prevention. Find out more.

    05/22/01 - HR as Product: Be the Brand of Choice
    Human Resource practitioners need to rethink their role as a department, not just for contributing to their organization's bottom line, but for their survival. Learn how to be the brand of choice in your organization. Welcome guest writer, Judith Brown.

    05/15/01 - The Great Debate About 360
    Join the great debates about 360 degree feedback. Anonymous or shared? Web-based or paper and pencil? Affects compensation or not? Organization or employee-owned? Find out more about the pros and cons.

    05/03/01 - Promote Self-Discipline
    You can create a work environment in which people choose to practice self-discipline and thus, minimize the need for supervisory disciplinary action. Intriguing? Find out more.

    04/25/01 - 360 Degree Feedback: The Good, the Bad, and the Ugly
    Want to stir up all of the dormant fearballs hidden just below the surface in your organization? Nothing raises hackles as fiercely as a change in performance feedback methods, especially when they affect compensation decisions. Learn more about 360 degree feedback processes.

    04/14/01 - Trust Rules: The Most Important Secret
    Without it, you have nothing. Trust forms the foundation for effective communication, employee retention, and employee motivation and contribution of discretionary energy, the extra effort that people voluntarily invest in work. When trust is present, everything else is easier. Learn more.

    04/06/01 - Training Resource Center
    Some are old, some new, but all are terrific resources about training related topics for you. Check out the free training from Guides at About.

    03/28/01 - Set Them Free: Two Musts for Motivation
    Everyone is motivated about something. Find out how to create a work environment that enables people to express that motivation at work.

    03/21/01 - A New Look at Performance Management
    I've expanded the performance management resources. Visit this resource for forward thinking ideas about performance management, appraisal, or the annual review.

    03/13/01 - Everyone Wins: More Tips for Training Transfer
    Critically important to training transfer are the activities that start during and occur following the training session. You can help create an environment that fosters the ability of each individual to assimilate learning and apply it on the job. Just follow these guidelines.

    03/07/01 - Change Management Wisdom
    As the speed of change continues to increase, change management is a fundamental competency needed by the Human Resources professional. I've collected your words, from my recent change management survey. They demonstrate the nuances of change strategy, planning, implementation, and courage much more graphically than any I can offer on my own.

    02/26/01 - Orientation Vs. Integration
    Your new employee orientation is a make 'em or break 'em experience for a new employee. Why does something we want to do well, so often go astray? Check out these tips for doing new employee orientation well. Welcome guest writer, Barbara O'Toole.

    02/20/01 - Change, Change, Change: More Lessons From the Field
    Want to make change work for you? Communicate; involve all stakeholders; share the belief and the dream. Check out the second installment of change survey results.

    02/12/01 - Change, Change, Change: Lessons From the Field
    Change is possible; the need for change is increasing; change capability is necessary for organizations that will succeed in the future. So say the respondents to my recent survey about change management success. Check out the first installment of results.

    02/05/01 - HR Tool: Performance Development Process Checklist
    Performance appraisals, performance reviews, appraisal forms, whatever you want to call them, let's call them gone. As a stand-alone, annual assault, they are universally disliked and avoided. Use this tool to create a process that nurtures employee development instead.

    01/28/01 - Tips About Dating, Sex, and Romance at Work
    What's love got to do with dating, sex, and romance at the office? Plenty. Get tips about how to address dating, sex, and romance at work.

    01/22/01 - Survivors Can Soar After Downsizing
    If you do the right things right, you can minimize, and even eliminate, the negative organizational impacts of a downsizing. Find out how.

    01/14/01 - Downsizing Survivors
    For whatever reason, your organization downsized, right-sized, eliminated redundancy, scheduled lay-offs, or cut staff. No matter what you called it, you all have something in common--survivors. Learn more.

    01/08/01 - The Growing Glossary Keeps on Giving
    Here's the every day gift that keeps on giving--the beginning of a comprehensive glossary of Human Resources words, terms, and concepts. Check out this ever-growing resource.

    The About.com Articles from 2000 Top

    12/31/00 - Make the Most of Your HR Month
    Looking for ways to shine the positive spotlight on your Human Resources programs, processes, and people? Human Resources Month provides a great opportunity to get started. Find out how.

    12/21/00 - The Top Ten Resolutions for Your Possible New Year
    Take a look at these recommended resolutions. They'll help you recharge, renew, and revitalize your career and life. These are from my heart, and just for you.

    12/10/00 - The Awesome Power of Goal Setting—Ten Tips for Triumph
    Heed the advice offered by Lewis Carroll’s Cheshire Cat, Johann Wolfgang Von Goethe, and Stephen Covey. When you begin your new year with solid direction and desired outcomes in mind, you set yourself up for awesome success. These tips will help you achieve your goals and live your resolutions.

    11/30/00 - What Would an HR Hero Do?
    Check out my first scenario in a new interactive feature. I’ll keep adding more scenarios if site visitors enjoy this new approach to sharing HR information. Please give me feedback in the HR Community Connection Forum.

    11/25/00 - Take Those Numeric Ratings and...
    Numeric ratings are one of the most abused components of any measurement and assessment system. They make people angry and destroy fragile working relationships. The wonder to me is why you would expect anything different. Want to know more?

    11/18/00 - Make Learning Matter: Become a Learning Organization
    Organizations with the best chance to succeed and thrive in the future are learning organizations. What is a learning organization? How can you turn your organization into a learning organization? Find sixteen tips and a definition in this article.

    11/10/00 - HR Trends: Are You Ready for an Agile Future?
    Agile, nimble, resilient—these words describe the people you want to hire, retain, and develop in the future. They describe the organizations that will thrive in times of intensely competitive, rapidly changing markets, customers, products, delivery systems, and services. They describe YOU, if you value your HR career and your contribution to the competitiveness and success of your organization. Find out more.

    10/31/00 - Help People Thrive at Work
    How to recruit, retain, reward, and motivate staff currently tops your interest list. Doing these well is the most important strategic role of the Human Resources professional. Thomas Petzinger, of Wall Street Journal fame, talks to the new pioneers, organizations that are doing right things right for people, products, and customers. This is really good.

    10/23/00 - Performance Management is NOT an Annual Appraisal
    Performance appraisals are a hot topic in HR these days. In fact, hundreds of resources exist to tell you how to do performance reviews. I think this is the wrong approach. Should you do reviews at all? If so, what is the larger systems issue? Find out.

    10/15/00 - How to Make Values Live in Your Organization
    Your culture is the outward demonstration of the values that exist in your workplace. Are these values creating the workplace you want? Do these values promote a culture of extraordinary customer care by happy, motivated, productive people? Find out more.

    09/30/00 - HR Guide Got Guidance: Survey Results Are In
    Survey results are in. Over 140 people invested their time to participate. I promise your time was well spent. Read on to discover who uses the About HR site and what your colleagues want from this HR site. Some of the results may surprise you. They did me.

    09/24/00 - Training CAN Make a Difference: Twelve Tips for Training Transfer
    Can you turn your training participants into learning magnets who can’t wait to attend their next training? Absolutely. Can you expect improved work performance as a result of the time, energy, and money you invest? Absolutely. Find out how.

    09/12/00 - Build an Organization Based on Values
    Does the environment of your workplace motivate, excite and retain employees? To ensure that it does, create a workplace with a foundation firmly based on your core values. Learn more.

    08/31/00 - Book Review: Birth of the Chaordic Age
    I‘ve been thinking a lot about chaos -- not as in massive disorder, but as described in the new science of complexity. That’s the study of organizations as complex, living systems, not as ordered, controlled environments like those defined by organizational charts and detailed job descriptions. Read some additional thoughts and a book review of a terrific book.

    08/23/00 - Resource Roundup: Ten Great Web Sites for Managers
    The Internet is a world whose cities, countries, streets, and byways are millions of Web pages and more. If you’re a Human Resources manager with limited time to use the World Wide Web as a career-building tool, the sheer magnitude is daunting. To make this world more approachable, I’ve picked ten Web sites that contain knowledgeable, thoughtful content for managers. Take a look; I’m sure they’re value added for you.

    08/14/00 - Ten Tips to Make Training Work
    How much money did your organization invest last year in training that failed to provide the results you sought? You are not alone if training classes rarely resulted in the transfer of immediately useful information to your workplace. Real employee behavioral change, based on the training content, is even harder to demonstrate. Discouraging? You bet. So what's an organization to do?

    07/31/00 - Cures for Negativity
    Your workplace is seething with hostility and negativity. No matter where the bad vibes came from, it's up to you, as an HR professional, to help make the atmosphere more positive, productive and supportive. Find out how.

    07/16/00 - Tips for Minimizing Workplace Negativity
    Nothing affects employee morale more insidiously than persistent workplace negativity. It saps the energy of your organization and diverts critical attention from work and performance. Find out how to minimize negativity before it starts.

    07/09/00 - What Great Managers Do Differently
    Great managers break every rule perceived as "conventional wisdom" in selecting, motivating, and developing staff. See how this helps create a stronger organization and committed staff.

    06/11/00 - Performance Appraisals Don't Work
    Many managers intensely dislike doing performance appraisals. Given the expectations of the traditional process, who can blame them?

    06/04/00 - Tips for Effective Coaching
    Have you tried on your coaching hat? These six tips will help you make the most of your opportunity as an HR Coach.

    05/30/00 - The Strategic HR Coach
    Are you missing the momentum as more and more executives seek the assistance of a business or personal coach? Find out more about your opportunity in this role.

    05/28/00 - Training Trends
    The way organizations integrate training and development concepts is changing. Is your organization ready for new developments such as online learning?

    05/14/00 - The New Role of the Human Resource Professional
    The role of the Human Resources professional is radically changing. Are you ready for the next decade of change and evolution in HR systems and management style?

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