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Susan M. Heathfield

What's Key to Improve Employee Satisfaction and Engagement?

By April 12, 2014

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Think your employees are satisfied with their jobs and their career development opportunities? According to the 2011 Job Satisfaction and Engagement Research Report, published by the Society for Human Resources Management (SHRM), they are and they aren't.

SHRM reports, from the results of their employee satisfaction survey, that 83% of employees are satisfied with their jobs but only 43% of them are happy with their career development opportunities: "SHRM's new research showed that 83 percent of U.S. employees reported overall satisfaction with their current jobs. Although declining slightly since 2009, the percent of satisfied employees hasn't changed significantly in the last 10 years," Schmit [Mark Schmit, SHRM's vice president for research] noted. "In general, people find ways to be satisfied at work."

I've consolidated for you the SHRM survey results and their implications for the workplace. Most importantly, this data defines the factors that are most important to employees as you continue to seek to provide a workplace that emphasizes employee satisfaction and employee engagement as recruiting, motivation, and retention tools. Use the SHRM data to your best advantage. It tells you what's important to employees to increase their job satisfaction and engagement.

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Interested in how your organization can improve your employee engagement and employee satisfaction? Take a look at these additional resources.

August 17, 2013 at 5:23 am
(1) Troy says:

For years I struggled with feelings of unhappiness regarding my job and work-life. As things grew worst, more negative feelings spilled over into my home life. Finally, after years of feeling utterly dissatisfied and unengaged at work, I turned the corner. I learned that to be happy at work (and in life) I had to accept responsibility for how I was feelling and adopt a completely new way of interacting with those things that bothered me. This empowered me to accept the things and people in my life in a way that didnít affect my happiness. It has made all the difference.
Check out my blog for more on how I did it.

August 21, 2013 at 9:30 am
(2) Judyta says:

To me, to be happy and engaged at work (and in life in general) means to be awake, be conscious about what is happening around me. Once I am aware of it, I can regulate myself.
I know that emotions and moods are not me but are part of me. My reaction is a kind of pattern that I have been learning during many years. The state of being unhappy, bored or demotivated comes from inside of me, not because of other people or circumstances.
If so, each time, it is me first who needs to change, think/do/feel differently than before if I want to step up, become more… Everything else is just a short-term intervention or illusion.

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