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Susan M. Heathfield

Need Phrases for Performance Reviews and Other Difficult Conversations?

By April 2, 2014

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Does it seem sometimes that you need a whole different language for talking with employees during a less-than-outstanding performance review? The myriad conversations that you participate in during the course of your day-to-day work are not always positive and often require tactful suggestions for improvement, too.

If you are like many of us, you seek effective ways to approach difficult conversations. I've written before about how to approach difficult conversations and how to tackle annoying employee habits and issues, but talking about performance and the need for improvement is the most challenging.

The way a manager approaches performance appraisal and the words that he or she uses to describe performance, are critical to effective performance improvement. Find out more about how to approach performance reviews and other difficult conversations.

You can speak so that employees listen, comprehend and improve. Here are ten approaches.

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