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Susan M. Heathfield

HR's Most Important Roles?

By February 2, 2014

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What's your vision of the HR role? Please vote in my poll. You can select multiple answers in this week's poll. Like my suggestions - or not - please comment.

Discussion in recent years about the role of Human Resources in today's organizations rages on. Over the years of writing this site, I have heard about almost every possible iteration of the role.

From traditional personnel and administrative functions to major company executive committee members, HR serves many and divergent roles.

The challenge is always to provide seamless administrative functions such as benefits enrollment and changes while having the time and energy to do the equally important, but more time and thought consuming, strategic tasks.

Too many people in HR and management roles are hung up in the administrative aspects of the business while the more challenging, and one might argue, more important aspects of the business, are given short shrift.

Many reasons exist: busy work tasks are important and urgent versus tasks that require thought and planning are important but not urgent. An immediate employee need usually trumps longer term planning, too.

A site visitor wrote an article with her ideas for how HR can reinvent itself from the classroom to the boardroom and I wonder how your voting will bolster these thoughts?

If you have roles I missed, that you believe deserve mention, please post your comments.

More Reading About the HR Role

February 13, 2014 at 2:39 am
(1) Adam Adolfsson says:

Indeed a good post. According to me the main and the most important role in HR administration is to motivate the company employees which in turn would benefit the company.

February 24, 2014 at 3:38 pm
(2) eunice says:

Motivation is the key

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