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Susan M. Heathfield

Experience Joy at Work?

By October 11, 2013

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Every once in a while, especially when feedback and questions at work and from readers emphasize problems to solve, I need to focus on why I do this work. It is easy to get caught up in repercussions about managers who don't know how to manage or who just lack basic skills in dealing with people.

Or, I spend time helping managers who are so overwhelmed themselves with priorities and learning that they don't have the energy and wherewithal to focus on the needs of their reporting staff. This is significant when employees report that quality time with their manager is one of the most significant factors in employee engagement and motivation.

If you share this experience, this is a checklist of the skills you need to develop in managers so that they are able to manage and engage employees - and their business - in increasingly effective ways. (Readers have suggestions, too.) And, when I feel overwhelmed by how much they need, I remember what brings me joy and why I chose to work with people. What brings you joy at work?

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