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By Susan M. Heathfield, About.com Guide to Human Resources since 2000

Why Smart Employees Are Like Hummingbirds

Monday June 23, 2008

I feed birds and especially enjoy ruby throated hummingbirds, the only ones in my area. They have an uncanny ability to tell me what they need from me. They announce their arrival by humming outside the window closest to where I am working if I don't yet have their feeder out to greet their arrival each year. When their feeder is empty, once again, they appear at my window letting me know they are displeased. Maybe I place too much emphasis on their communication, but they don't appear at my window unless they have something to tell me.

I'd like employees to be the same way. I really want to know what they need from me and few speak up. So, I spend a lot of time asking and also mind reading. But, mind reading is dangerous; what I may think employees want vis' a vis' what they think they want can radically differ. And, not all employees need the same things from their manager. There are commonalities in what employees want from work, but there are differences, too. As with most interactions, the devil is in the details.

But, employees who speak up and tell their manager what they need are much more likely to get their needs met. The occasional employee satisfaction survey provides overall trends, but the one-to-one communication of needs or desired interactions is best to get needs met. "I'd like to meet with you weekly; can we set a regular time?" "I'd like feedback on this project. How do you think it went?" These are approaches employees can use to tell their boss what they need.

I have mentioned in the past that each employee will be most successful if he or she takes 100% responsibility for managing their relationship with their boss. Be like the hummingbird. Tell your boss what you need. And then, increase your visibility at work.

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Image © Patty Jenks / Getty Images

Comments

June 24, 2008 at 11:05 am
(1) Topher Liddle says:

Susan, this brings up some good points that people don’t think about much. I often hear my friends complaining about their jobs but they never take any steps to try and make things better themselves. There is nothing more frustrating as an employer than having an excellent employee who leaves because they haven’t voiced their concerns and feel they have no other choice.

June 26, 2008 at 2:14 am
(2) judy says:

It depends on what style of the boss,
If employees did tell the boss what their need,but the boss couldn’t satisfy or just let it be,the employees would keep silent then.

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