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By Susan M. Heathfield, About.com Guide to Human Resources since 2000

Poor Writing Skills Cost Americans Millions

Monday July 4, 2005
American public and private sector organizations are losing millions of dollars in productivity because workers have poor writing skills. Poorly written documents cause employees to reread instructions, perform tasks incorrectly, and miscommunicate with their customers. Additionally, employers lose out on great ideas because employees cannot articulate them in writing. Find out more about workers' poor writing and its impact: Poor Writing Skills Cost Americans Millions.

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