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Susan M. Heathfield
Human Resources Blog

By Susan M. Heathfield, About.com Guide to Human Resources

It's All About the Managers...Duh!

Saturday February 26, 2005
March is Improve Management Skills Month. Consequently, I'll spend a lot of time stressing management improvement for the next few weeks. Managers are powerful forces in the workplace. As an example, people who move on to new jobs are generally leaving their manager or supervisor more frequently than they are leaving the job. Exit interviews teach me this all of the time. (Of course, money and promotion are frequent reasons, too.) We find that the keys to financial success in business are not the strategies or the systems of the firm. The character and skill of managers, who practice what they preach, and know how to coach employee performance and morale are what count. Learn more in It's All About the Managers...Duh!.
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